Hi just wanting help around COL please

Sarahaa30

Hello,

I'm just wondering about COL payment to see if I will get it or not. I had an assessment period 30 March too 29 April, this was nil award due to being paid salary twice according to UC. After, this 30 April to 29may I received full award. Do you think I will get the COL payment. 

calcotti

If the payments are correct you will not get the first CoL payment.
You say you were paid twice according to UC, is that correct? How often are you paid your earnings?

Sarahaa30

Hi, thank you for getting back to me, this happened like this for the 1st time, until I got I nil award I didn't know it was possible, because I'm paid at the end of the month, I got paid on 31st march and then the next month 29th April as that was the last working day in April, UC said nil award for that period ending 29th April, is there anyway to challenge it 

Sarahaa30

Normally I am paid end of the month with a assessment period of 30th to 29th each month

Sarahaa30

Hi thank you for this information I will look into this really appreciate this

calcotti

Unfortunately this is a problem that occurs if you make your UC claim very close to your normal payment date.

If you are normally paid monthly you can ask UC to reallocate the second payment to the following month. You should state clearly that you are paid monthly and that the payment on 29th April should be allocated to your May Universal Credit period. Ask them to do this and recalculate your UC payments.

Refer them to 
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/935532/adm27-20.pdf