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LCWRA advise

sarahphoebe

Hi, I've read all the other posts and I'm pretty sure I'm right however I don't know what to say to UC.

I was found to have LCWRA on the 20th August, I've been handing sicknotes in since the 1st March (my assesment period is 3rd - 2nd payment date on the 9th) I don't have a work coach and haven't had one for over 6 months as she has been off sick. I have asked on my journal but have been told repeatedly its the system that calculates it and um not owed anything however when I rang I was told a work coach needs to initially action it.

I've wrote to them again to say this needs to be done but the response I've had is " there is a 3 month wait from the date on the letter so you will get your first payment in December" that's not correct is it? The 3 month period starts when you hand your medical evidence in?

Thank you. Sorry hope I'm posting this in the right thing !

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Comments

poppy123456

They often get this wrong as a lot of UC staff do not know their own rules. Again, they are totally incorrect. The waiting period starts from when you reported your health condition, provided you sent a fit note within 7 days of that and continued to send them without any gaps until a decision is made on your WCA.

Based on the above information your waiting period is March/April, April/May, May/June, LCWRA starts from AP 3rd June to 2nd July and first payment should have been July 9th.

I'd advise you to request the Mandatory Reconsideration of the decision not to start your LCWRA from the first full assessment period (March/April) that you sent your first fit note. Tell them that the waiting period starts from when you reported your health condition/sent first fit note and not from the date of the decision.

sarahphoebe

Thanks Poppy, I've seen your replies on other posts, I assumed this was the case but with the lady palming me off with every response (I've been trying to get her to look at the guidance for 2 weeks) I thought I'd better check 😂 thanks again x

L_Volunteer

You are welcome @sarahphoebe. It is the very least you deserve.

Hope we were able to help! It sounds really frustrating that you feel the lady has palmed you off with every response.

If we can do anything else to help please don't hesitate to let us know. We are all here for you

sarahphoebe

Thank you, I still haven't recovered a response from them yet but nevermind ! These things take time I suppose x

L_Volunteer

I suppose so too @sarahphoebe. However, you still have the right to feel however you feel.

Hopefully, you will receive a response from them soon. In the meantime, if we can do anything to help please don't hesitate to let us know, we are all here for you

PurpleQueen81

I was award lwcra early this year after waiting months for assessment, rang to ask if backdate was going to be paid was told payments will start on next uc payment date and no backdated pay was owed (even with over 1yr sicknotes sent in).... fast forward to last month and a letter was on my journal saying they owed me money, checked bank and I had 6 month backpay so sometimes it takes system time to catch up once payments started im now waiting on a decision from pip.

Alex_Alumni

I'm glad you were eventually awarded backpay @PurpleQueen81, how do you feel your PIP claim is going so far?

And @sarahphoebe keep badgering them, and hopefully this will be resolved sooner rather than later, I am sorry you're being messed around a bit!

PurpleQueen81

@Alex_Scope

This is my 3rd attempt at pip and even then I had to get help from an advisor who is helping me get back on track financially but timescale so far

Rang pip to start claim 22/06/22

Completed (with help) and returned the form special delivery 18/07/22

Dwp received form 19/07/22

Video assessment did not connect so ended up having telephone assessment 20/09/22

Dwp received report 21/09/22

I called for a copy 23/09/22 was told I should receive it Tuesday as lady was working from home and would post it 1st class on Monday for me.

Hopefully won't be waiting too long for a decision.

I was told when I rang for a copy of report that as my eyes are not good if I call back at any point they can read any letters on the system to me.

Alex_Alumni

That's positive to hear that they're able to help you read any letters should you need it @PurpleQueen81, and it sounds like your claim is progressing well at the moment, thanks for explaining.

I'm sure it'll be helpful for other members to get an idea of the process too

Fingers crossed it won't be too long for you, let us know how the rest of this goes when you can.

PurpleQueen81

@Alex_Scope

My timescale does seem to be pretty quick compared to some others I know but I'm still not holding my breath for the decision to go as I hope as was explained by the lady who helped me fill the form in (she was lovely and came to my home to this).

She advised once I got text to say report was back to get a copy incase of the need for a reconsideration which if needed could also take time and then have to appeal again, seems like a lot of stress for people in need of extra care and assistance.

I'm just hoping the evidence I sent was enough and that I explained how I struggle well enough on the phone to the assessor.

If I did I should score high on reading (as my eyes can't make out words anymore)

And I should score high on navigation as can't read signs, busses or see a map/satnavs as well as balance issues due to vertigo and cannot walk far unaided.

Hopefully the report on Tuesday should give an inclination as to where the decision will land. until the letter comes I won't know for sure so.

The team that have helped me with pip application also got me a grant to reduce rent arrears by upto £2000 (which is what I got) and extra help with rent through DHP and sorted out council tax for me too which although this has taken much of my stress away the future is scary not knowing if I can afford to get to an appointment or adapt things in the home.

Will update when I have something.

Alex_Alumni

It's great to hear how much the team have been able to help with any financial concerns @PurpleQueen81 it sounds like they're a great support in enabling you to get things sorted and reduce your stress.

I look forward to hearing more from you soon

PurpleQueen81

@Alex_Scope

My report arrived today as I was told it would and appears to be thorough,

Assessor recommended 20 points for daily living and 12 points for mobility so as long as DM agrees with this report I should be awarded enhanced rate on both.

Will update more as I am updated only had my assessment last week and dwp text recieved to say report was ready says 8 weeks for decision so should hear within next 7 weeks or so.

calcotti

PurpleQueen81 said:….dwp text recieved to say report was ready says 8 weeks for decision so should hear within next 7 weeks or so.

Although they say 8 it can take up to 12 weeks (but can of course be less).

PurpleQueen81

@calcotti
I don't expect to hear anything else too soon the decision letter will arrive when it arrives.

It seems to take patience from the initial call through every step of the process (thankfully coming from a big family gives me patience) waiting for the form to arrive, then having patience while completing it I would definitely recommend taking your time to fully convey how conditions affect you also have patience with anyone who may be helping you fill out the form.
once it's returned its another waiting game for an assessment (if required) during the assessment it's another chance for them to understand how conditions affect you and it can be frustrating explaining this but be patient and do your best and hopefully the Assessor will make recommendations to help you then all that's left to do is wait for a decision. If awarded no further action needed payments will be processed.

I am occupying myself with Netflix while I wait.

Tori_Scope

Have you been watching anything good on Netflix lately @PurpleQueen81?

PurpleQueen81

I watched devil in ohio series and one of us is lying past few days, enjoyed both but I'm always happy for recommendations if anyone has any I like most genres.

Tori_Scope

I watched One Of Us Is Lying recently @PurpleQueen81, and enjoyed it more than I thought I would. Do you think there'll be a second series?

I haven't seen Devil in Ohio yet- is it more of a horror, or a thriller?

I watched the documentary about Wirecard (Skandal! Bringing Down Wirecard) on Netflix the other day, which I found really interesting.

PurpleQueen81

Tori_Scope said:

I watched One Of Us Is Lying recently @PurpleQueen81, and enjoyed it more than I thought I would. Do you think there'll be a second series?

I haven't seen Devil in Ohio yet- is it more of a horror, or a thriller?

I watched the documentary about Wirecard (Skandal! Bringing Down Wirecard) on Netflix the other day, which I found really interesting.

Devil in ohio is defo more thriller I can't watch horror and with poor vision it's even scarier 🤣

I hope there will be more to one of us is lying I really enjoyed that.

This is us is also a good series think there's actually 6 series it's on disney+ I think

I do.like documentaries aswell so I will have a look at that one.

PIP UPDATE: rang today to check progress of claim was told decision letter should be on the system tomorrow and if I ring back they will be able to read it to me.

Alex_Alumni

Thanks for your update @PurpleQueen81 that is promising to hear

If you enjoy comedy I can recommend Schitt's Creek on Netflix, although I'm not sure how long it's staying on for!

I hope you'll be able to hear about your decision letter today, let us know as and when.

PurpleQueen81

@Alex_Scope

I've seen schits creek I agree very funny indeed.

PIP UPDATE: rang pip on Fri and had my decision read to me after hearing my 4 weekly amount and payment date via automated response this is my complete pip journey should it be useful to anyone trying to obtain to form of timeline

Started claim 06/22 via phone

Obtained help to fill in an returned form DWP text said they received those 19/07/22

Attempted video assessment failed so had telephone assessment 20/09/22

DWP recieved assessors report 21/09/22

29/09/22 decision was made by decision maker

30/09/22 decision letter available on dwp system
They will also tell you the amount of backpay due to you and when it should clear in your account once the decision has been made.

My process appears to be quicker than most being only 14wks from the start to a decision been made.

My award was enhanced rate for both daily living and mobility