A recording said a payment was going into my bank on 23/09, but I've had no letter

jaffacake

Good afternoon I have applied for pip 
I put my claim in July 26th 
had some text from Dwp . 

I phoned to tell them something the other day and they asked me questions password bank details ,and a recording said a payment was going into my bank on 23rd sept of 247.40 
but I’ve had no letter 

jaffacake

It’s says nothing about the mobility 

SueHeath

Good afternoon @jaffacake welcome to our great group.
I'm not an expert on the claims system but i do know that my letter, from PIP did not arrive for quite a while, my money was in before i had the letter. 

jaffacake

It’s all really gone so fast I put my claim in July ,then received the message but nothing about my mobility,does that go separate 

jaffacake

It’s a brilliant group 

SueHeath

not sure @jaffacake hopefully one of the others will greet you soon and know the answer, sorry.

jaffacake

It’s ok it’s all new to me ,thankyou 

SueHeath

Snap ha ha - have you had chance to look around the site? 

jaffacake

I’m going to have a look 

janer1967

Hi and welcome to the community 

The automated message isn't very reliable so I have been led to believe 

It is unusual but not unknown to be awarded without having an assessment and also to have been actioned so quickly

Mobility and daily living ars dealt with together they are not seperate claims 

If you want to know for certain you will need to speak to someone on the helpline in person 

bg844

As janer1967 has said, the automated message isn’t reliable. £247.40 is the 4 weekly amount for standard daily living. The back payment won’t show so you’d have to speak to an advisor to see what you’ve been awarded if you can’t wait for the letter (RM are striking so it’ll be delayed).

Best bet is to call at 9 on the dot and you should be put through straightaway to an advisor to tell you. Do come back and let us know.

poppy123456

DWP are also sending out text messages to those first time claims, if they are successfully awarded. I also agree with others, you shouldn't rely on the automated payment line. If you've successfully been awarded money owed comes first, with first 4 weekly payment 4 weeks later so payment on 23rd makes no sense because that's only 2 weeks from now.