ESA Payment not gone in

Faltskog

Hi, just curious to know if any others on here have not received their ESA (Support Group) payment this morning (16/9) which is due today because of it being a Bank Holiday on Monday.

I will of course call them asap but what's worrying me is i can't see no reason why my payment would have been stopped for as far as i know i haven't been sanctioned or suspended for any reason certainly had no phone calls or letters from DWP.

Any info or advice much appreciated.

Thank you.    

calcotti

There are often glitches (probably more likely due to this sudden change of payment date). Just ring them and if there’s a problem they’ll make a manual payment.

heidihelsinki

Hi mine hasnt went in either.gonna ring them and see whats happening.im hoping its because they had short notice of bank holiday

Faltskog

Finally got through! (If i never hear that 'hold tune' again it will be 20 billion years too soon)

And yes it seems that the unexpected Bank Holiday has slowed down payments, i was told the payments will go through by the end of business hours today (fingers crossed)

And thankfully my claim is fine no problems, kinda get the feeling they are getting a lot of calls related to this today. 

byhookorcrook

Didn’t get mine either, was showing as a pending payment on my bank account yesterday and then disappeared!

thanks for the info I’ll get off hold now as was trying to call 

Faltskog

Payment turned up not too long after my last post, hope it's the same for everyone on here.

byhookorcrook

Mine too!

Alex_Alumni

Glad to hear you've got your payments @byhookorcrook and @Faltskog that must be a relief!

heidihelsinki

Just received mine as well.thank goodness

L_Volunteer

That's really positive @heidihelsinki. Thanks for sharing that with us.

What a relief! Congratulations everyone 

libbybow

I should have been paid yesterday nothing there 

Hannah_Alumni

That's strange @libbybow

Maybe give them a call Monday lunch time if it still hasn't gone in?

libbybow

I was talking to someone then phone went dead

poppy123456

libbybow said:

I should have been paid yesterday nothing there 

I notice that from your previous comment that you were recently awarded PIP. Sometimes a PIP award can suspend another benefit claim such as ESA and housing benefit. It doesn't mean there's anything wrong, it's just the computer will have picked up a change and would have just suspended it. Sometimes they will notice and make a manual payment but sometimes they don't.

You will need to ring them again on Monday when they open.

Which ESA are you claiming? Is it Income Related? If so do you live alone or with other adults? Does your PIP include the daily living part?

If you answer yes to all of those and no one claims either carers allowance or carers element of Universal Credit for looking after you then you'll be entitled to the Severe disability Premium in with your ESA. You can ring them to claim this and ask to fill out the IS10 form over the phone.

If you live with other adults, then they must also be claiming a qualifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or be registered blind.

JBS2022

poppy123456 said:

libbybow said:

I should have been paid yesterday nothing there 

I notice that from your previous comment that you were recently awarded PIP. Sometimes a PIP award can suspend another benefit claim such as ESA and housing benefit. It doesn't mean there's anything wrong, it's just the computer will have picked up a change and would have just suspended it. Sometimes they will notice and make a manual payment but sometimes they don't.

You will need to ring them again on Monday when they open.

Which ESA are you claiming? Is it Income Related? If so do you live alone or with other adults? Does your PIP include the daily living part?

If you answer yes to all of those and no one claims either carers allowance or carers element of Universal Credit for looking after you then you'll be entitled to the Severe disability Premium in with your ESA. You can ring them to claim this and ask to fill out the IS10 form over the phone.

If you live with other adults, then they must also be claiming a qualifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or be registered blind.

Will the DWP call centre be open on a bank holiday, and if they are will they send a payment on a BH? I genuinely don't know how a bank holiday affects payments if you haven't received it early.

poppy123456

JBS2022 said:

poppy123456 said:

libbybow said:

I should have been paid yesterday nothing there 

I notice that from your previous comment that you were recently awarded PIP. Sometimes a PIP award can suspend another benefit claim such as ESA and housing benefit. It doesn't mean there's anything wrong, it's just the computer will have picked up a change and would have just suspended it. Sometimes they will notice and make a manual payment but sometimes they don't.

You will need to ring them again on Monday when they open.

Which ESA are you claiming? Is it Income Related? If so do you live alone or with other adults? Does your PIP include the daily living part?

If you answer yes to all of those and no one claims either carers allowance or carers element of Universal Credit for looking after you then you'll be entitled to the Severe disability Premium in with your ESA. You can ring them to claim this and ask to fill out the IS10 form over the phone.

If you live with other adults, then they must also be claiming a qualifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or be registered blind.

Will the DWP call centre be open on a bank holiday, and if they are will they send a payment on a BH? I genuinely don't know how a bank holiday affects payments if you haven't received it early.

There's no bank holiday on Monday. If it was then they wouldn't be open.

JBS2022

poppy123456 said:

JBS2022 said:

poppy123456 said:

libbybow said:

I should have been paid yesterday nothing there 

I notice that from your previous comment that you were recently awarded PIP. Sometimes a PIP award can suspend another benefit claim such as ESA and housing benefit. It doesn't mean there's anything wrong, it's just the computer will have picked up a change and would have just suspended it. Sometimes they will notice and make a manual payment but sometimes they don't.

You will need to ring them again on Monday when they open.

Which ESA are you claiming? Is it Income Related? If so do you live alone or with other adults? Does your PIP include the daily living part?

If you answer yes to all of those and no one claims either carers allowance or carers element of Universal Credit for looking after you then you'll be entitled to the Severe disability Premium in with your ESA. You can ring them to claim this and ask to fill out the IS10 form over the phone.

If you live with other adults, then they must also be claiming a qualifying disability benefit such as PIP daily living, DLA mid/high rate care or AA or be registered blind.

Will the DWP call centre be open on a bank holiday, and if they are will they send a payment on a BH? I genuinely don't know how a bank holiday affects payments if you haven't received it early.

There's no bank holiday on Monday. If it was then they wouldn't be open.

Sorry I assumed the post was from yesterday, I never know when BH are anyway. At least I now know its shut on BH.