Mobility scooter

Jeffers1308

I think in my opinion I am being discriminated against for having the aforementioned.

I live in what my landlord calls now supported living, I have been informed by my landlord that this has to be insured for being in a room solely for scooters.

I have been in my current apartment since 2015.

The landlord is quoting from their Mobility Scooter Policy, I hasten to say, since I have been in I have never been made aware or even seen this policy.

The first I knew about the said policy, was when it was quoted in a level 1 complaint reply dated 20/9/22.

I have escalated this to a level 2 complaint, but I don’t hold out for any different conclusion.

The landlord does not allow the storage of the aforementioned in one’s own apartment.

Even the government rules say that there is no legislation for a mobility scooter to have insurance, as it is classed as a mobility aid.

Is there anything I can do.

Alex_Alumni

Hello @Jeffers1308 and thank you for reaching out with your query, I can imagine this must be quite worrying for you. 

In terms of places which may be able to help, have you been able to speak to your local authority about the situation, besides the complaint?

It might be worth contacting Citizens Advice, and the Equality Advisory Support Service about potential discrimination, as well as Advice Local to find support local to you.

Additionally, Shelter may be able to help around the housing side of things, and VoiceAbility is an organisation which supports disabled people with any advocacy they might need around health, care or wellbeing.

I hope that's useful for you, but please let us know if we can help further.

Alex

Jeffers1308

I am a tenant of a HA, as far as I’m aware the council have no say in this