PIP Telephone assesment

StickmanUK

Hi, I`m new here and to having a claim to PIP, I`m a bit lost so just asking for general advice although I do have 1 specific question.
I started a PIP claim on 1st September this year on the advice of a chap from the RNID, I`ve had hearing problems for a couple of years, but only got to see an Audiologist in April, I now wear 2 hearing aids and am pretty much deaf  without them although it effects 1 ear more than the other. I had a letter this morning telling  me I have an assesment next week, but it`s over the phone, which seems a bit daft to me. The hearing aids have direct audio streaming from my phone but its forever cutting out on me. Is it possible to change the appointment to an in person one?

I really dislike talking on the phone at the best of times ( not even sure why i have one to be honest ).
There are more things i`ve put on the PIP forms but it`s the phone call that`s stressing me out a bit.

Any advice for over the phone assesment`s?

Thanks in advance for any answers.

Sticky.

Tori_Scope

Welcome to the community @Stickmanuk  

It's understandable that having a telephone assessment might cause you some worry. I believe you can ask for a different format, yes. Alternatively, could using the Relay UK service help?  

StickmanUK

I hadnr even heard of RELAY until you mentioned it, I`ll look into that, Thanks.

L_Volunteer

Good luck looking into it @StickmanUK. Please don't hesitate to let us know if you want to talk it through further with us or have any questions.

Similarly, please don't hesitate to let us know if we can do anything else to help. We are all here for you and listening to you