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Decision Maker did renewal call. Why didn't healthcare professional call me first?

Colint4

Hi, I had renewal telephone call today from dwp decision maker not health professional, told me il Ave a decision in a weeks time, just wondering why healthcare professional not telephone me 1st, thanx

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poppy123456

With reviews the forms usually go to the decision maker first before sending them to the health assessment providers. If a decision can be made without it going to the assessment providers it will be. Sometimes the DM will ring to ask a few questions before making a decision.

calcotti

The DWP can ring unannounced to ask questions if i5 will help them make a decision. If you haven’t had a new assessment DWP are possibly deciding if they can decide your renewal without requiring a further medical assessment.

(Similarly a health professional may also ring unannounced if they think a brief conversation will avoid the need for a full assessment.)

poppy123456

Duplicate thread here. https://forum.scope.org.uk/discussion/99185/hi-my-name-is-colint4#latest

L_Volunteer

Hi @Colint4. Thanks for reaching out to us. What a great question you have asked too.

I can see @poppy123456 has already responded to your question. Do you feel Poppy's response has answered your question and provided you with the support you were looking for?

Please don't hesitate to let us know if we can provide any further clarification or support. We are all here for you and listening to you.

Take care for now and we will look forward to, hopefully, hearing from you again soon

Colint4

If my problems avent changed could they take me off enhanced to standard,

Colint4

Hi had 8minute telephone call for pip renewal, is this good and do they let u know by text message, this was last Thursday, said I will have decision within week, thanx

poppy123456

A decision within 1 week? Decisions can take anywhere from 2-12 weeks after the assessment report is returned to DWP. The length of time the assessment took doesn't mean anything other than they had no other questions to ask.

I'm not aware of them sending texts with decisions for reviews.

calcotti

Colint4 said:

If my problems avent changed could they take me off enhanced to standard,

Yes. It’s a different Decision Maker and even if they looked at exactly the same information they could reach a different conclusion. However I think it unlikely a DM would reduce your award without having referred you for an assessment.

Colint4

Thank you for replying

Colint4

OK thanx poppy

calcotti

Colint4 said:

Hi had 8minute telephone call for pip renewal, ..

Was that call from an assessment provider to do an assessment or was it from someone at DWP?

Colint4

They said it was a descion maker

Colint4

DWP

poppy123456

They do sometimes ring if they have any questions to ask to see if a decision can be made without the need to send your file to the health assessment providers. All you can do now is wait for the decision letter.

Colint4

Hi woodbine, I put my renewal form in May, just had fone call last Thursday, my dad smoked woodbines made me chuckle ur name

Colint4

Glad urs sorted, I wonder why they didn't tell me mine would stay at it is,

Colint4

No, I never asked,, thanx for ur replies,

Cher_Alumni

@Colint4 Hello there! How are you keeping?

Just to let you know I've deleted a duplicate post and merged all your threads into one to help our other members keep track and respond to you

I'm really glad you found our community and hope the replies you've received have helped you better understand the PIP process. We all have our fingers crossed for you a positive outcome - please keep us posted on how you get on.

Take care and good luck.

Colint4

Thanx everyone got letter this morning, my pip has been renewed, thanx everyone

Hannah_Alumni

That's brilliant news @Colint4