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Pip new claim call before decision

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naz786__
naz786__ Community member Posts: 2 Listener
edited December 2022 in PIP, DLA, and AA
Hi all it's my first time I made a claim so I've had a telephone assessment on 11/11/22 a week later received a text saying the dwp received report and will make a decision within 8 weeks so I thought ok wait. Yesterday I received a voicemail saying they tried to contact me from dwp pip regarding my claim and will ring again today. I thought it was strange so rang them but they said someone had tried to call  and that they would  all again today so I've waited all day and received another voicemail at 16.59 again same person same message saying they will call next week but I've not received a call just straight to voicemail why no call block on either checked that so I tried to ring back  ut call centre closes at 5 how convenient. Iam now suffering for longer and don't even know why they want to speak to me anyone help please......

Comments

  • poppy123456
    poppy123456 Community member Posts: 56,930 Disability Gamechanger
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    I'm not sure what advice you would like exactly because anything we advise can only be a guess. Sometimes they ring before making a decision if they have any questions to ask. Nothing more you can do until Monday.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • naz786__
    naz786__ Community member Posts: 2 Listener
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    Thankyou I just wondered why they might want to speak to me but like you said it might be for more info do they tell you the decision over the phone at all? I'm just getting anxious about it and mad as to why they're able to leave voicemail but no call through to me if you know what I mean and why would they call a minute before  closing so I can't get back about the voicemail?
  • calcotti
    calcotti Community member Posts: 10,010 Disability Gamechanger
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    naz786__ said:
    Thankyou I just wondered why they might want to speak to me but like you said it might be for more info do they tell you the decision over the phone at all? I'm just getting anxious about it and mad as to why they're able to leave voicemail but no call through to me if you know what I mean and why would they call a minute before  closing so I can't get back about the voicemail?
    As poppy says, any answer would only be guesswork.
    We can't explain why the calls have gone to voicemail without you hearing them.
    Nothing sinister about them ringing you at that time
    If they are working, somebody is going to get the call - it just happened to be you.
    Information I post is for England unless otherwise stated. Rules may be different in other parts of UK.
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