Hi, my name is margaret4949!

margaret4949

I am a senior citizen. I am entitled to heating payment & I live on my own as my husband died in 2020. I haven’t received payment could you please tell me why ? Thank you 

janer1967

Hi there 

You need to edit your post and delete the personal information for your own security 

What payment are you referring to that you haven't had 

You will need to let us know what benefits you claim so we can advise if you are entitled 

Community_Scope

Hello @margaret4949

We just want to let you know we’ve edited your comment because it contained personal information. For more information about why we removed this, please consider our online community house rules.

All the best,

Hannah

Online community team

margaret4949

Okay

poppy123456

If you’re talking about the Winter Fuel payment then this should be paid anytime up until mid January https://www.gov.uk/winter-fuel-payment/when-youll-get-paid

margaret4949

Thank you 

JustPete

@margaret4949 It is extremely confusing what entitlements we are due, when we should receive them and how. I hope my colleagues have helped you and that you are receiving everything that you are entitled to

L_Volunteer

You are welcome @Margaret4949. It is the very least you deserve.

Please don't hesitate to let us know if there's anything else we can do to support you. We are all here for you and listening to you