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Advice needed please 🙏

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Tell_RG
Tell_RG Community member Posts: 5 Listener
Good morning all, hoping to get a bit of guidance. I got a text message last Thursday (1st Dec) to say I had been awarded PIP, expect a letter within 2 weeks. I started my claim back in August so I was expecting my claim to be back dated but I haven't received any payment so far. When I call the PIP helpline it tells me that my next payment is due 28/12, which will be my first payment but this amount doesn't include any back pay. 

I hope all this makes sense, and thank you in advance for any help.

Comments

  • bg844
    bg844 Community member Posts: 3,887 Championing
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    With Royal Mail striking your letter will take quite a while to get to you, it may be worth phoning PIP to see if any arrears are owed if you can’t wait for the letter. Before you do this though, did you transfer from DLA?
  • Tell_RG
    Tell_RG Community member Posts: 5 Listener
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    Thank you for your reply. It's a new PIP claim, not a transfer from DLA.
  • Queenv27
    Queenv27 Community member Posts: 51 Connected
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    Tell_RG said:
    Good morning all, hoping to get a bit of guidance. I got a text message last Thursday (1st Dec) to say I had been awarded PIP, expect a letter within 2 weeks. I started my claim back in August so I was expecting my claim to be back dated but I haven't received any payment so far. When I call the PIP helpline it tells me that my next payment is due 28/12, which will be my first payment but this amount doesn't include any back pay. 

    I hope all this makes sense, and thank you in advance for any help.
    Tell_RG said:
    Good morning all, hoping to get a bit of guidance. I got a text message last Thursday (1st Dec) to say I had been awarded PIP, expect a letter within 2 weeks. I started my claim back in August so I was expecting my claim to be back dated but I haven't received any payment so far. When I call the PIP helpline it tells me that my next payment is due 28/12, which will be my first payment but this amount doesn't include any back pay. 

    I hope all this makes sense, and thank you in advance for any help.
    Hi Tell_RG
    Congratulations
    It takes 3-5 working day to receive any back pay owe to you.
    If you did not receive it today 
    Call dwp tomorrow morning. 

  • Tori_Scope
    Tori_Scope Scope Posts: 12,499 Championing
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    Welcome to the community @Tell_RG :) 

    Have you been able to phone PIP, to put your mind at rest? I know it can be an anxious wait.

    National Campaigns Officer at Scope, she/her

  • Tell_RG
    Tell_RG Community member Posts: 5 Listener
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    Hi Tori, I did get through this morning. Turns out I'm around 10 days short of being entitled to a back dated claim so my first payment will be 28th December. 
  • poppy123456
    poppy123456 Community member Posts: 57,289 Championing
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    Tell_RG said:
    Hi Tori, I did get through this morning. Turns out I'm around 10 days short of being entitled to a back dated claim so my first payment will be 28th December. 

    For PIP you must have had the conditions for at least 3 months. I'm assuming this didn't apply to you when you rang to start your claim so for you there's no money owed.
    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Tell_RG
    Tell_RG Community member Posts: 5 Listener
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    I did have some conditions for a few years but the main one which promoted my claim started in July. I'm just happy to have my claim approved.  
  • poppy123456
    poppy123456 Community member Posts: 57,289 Championing
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    If it started in July then that would take the 3 months to sometime in October. PIP is paid 4 weeks in arrears so i would question why you're not owed some money. I don't understand what they mean by this.
    Tell_RG said:
    Turns out I'm around 10 days short of being entitled to a back dated claim


    I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
    If i see a question that i know the answer to i will try my best to help.
  • Tell_RG
    Tell_RG Community member Posts: 5 Listener
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    I will do, it doesn't make much sense to me either. I haven't received my letter just yet so I'll wait until I receive that and see if it makes anything clearer. 
  • L_Volunteer
    L_Volunteer Community Volunteer Adviser, Scope Member Posts: 7,980 Championing
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    I can hear how it doesn't make much sense @Tell_RG. Is there anything, in particular, that might help it to make more sense - especially whilst waiting for your letter?

    Hopefully, you will receive your letter soon. Please let us know how it goes for you and if you need any support in the meantime.

    We are all here for you and listening to you. You don't have to face this, or anything else, alone if you don't want to.

    Take care for now and we will look forward to, hopefully, hearing from you again soon  :)
    Community Volunteer Adviser with professional knowledge of education, special educational needs and disabilities and EHCP's. Pronouns: She/her. 

    Please note: if I use the online community outside of its hours of administration, I am doing so in a personal capacity only.
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