Anti social behaviour

Afrigo · March 16

I live in supported living provided by the Abbeyfield Society, it provides accommodation for people aged over fifty five which unfortunately I am. The bloke in the next apartment has a diagnosis of vascular dementia, however his behaviour is not solely predicated on his medical history. He was at one time an aide to Lord Louis Mountbatten and later was in the employ of one of the Duke"s of Westminster. This has inculcated him a sense of entitlement, when he talks of the Royal Family he uses the term we. He is also a misogynist and a racist. On a daily basis his television blasts out , I can hear the words of the GMB weather forecast or the Cheltenham Festival or the inane Gladiators and so on. I have complained to the management and trustees at Abbeyfield yet nothing happens, they are supposed to have issued him with an official letter warning him that he is in breach of his tenancy but they have not followed it up as he carries on with his continued anti social behaviour. I have bipolar disorder and this is having an impact on my mental health. I actually work part time for a housing organisation and my employer is most supportive unlike the Abbeyfield Trustees who seem to be in thrall of someone who was a spear carrier to obscenely rich people. Social Services are involved but they are moving at a glacial pace. It is hard and I speak as someone who once qualified as a social worker to respect someone who sends an smiley emoji to someone they have never met and who they are supposed to be dealing with on a professional basis.

Passerby · March 17

I can feel your pain, as I went through similar and even worse neighbour from hell related situations.

Rosie_Scope · March 18

Hi @Afrigo, that sounds like a difficult situation. Could you perhaps talk to a local councillor or your MP to see if they can help support you with another complaint?

Or would there be another level of management that you could escalate your complaint to should things not improve soon?

Hope you can find a solution!

Afrigo · March 22

Things got an ugly turn yesterday when I was confronted by a member of the management committee who firstly made a perverse reference to the Chester Stands Against Racism poster in my window, my wife and three now grown up stepchildren are black Africans!! The fellow resident who I complained about has referred to a fellow resident as a "mad Irish woman ", in the past when I showed residents photos of my Ugandan family he made a overtly racist comment about had I not fathered lots of kids across Africa.She then made bizarre comments about me having bipolar disorder, I actually manage my condition pretty well, having qualified for a social worker ,worked in the NHS and currently work as a housing officer. Certainly the effect of having to contend with excessive noise from the tv in the next apartment is having a negative impact on my mental health. I was accused of bullying the occupant of said apartment by complaining about his television. The management committee member said I had presented at the Countess Of Chester Hospital with a mental health problem, no!! the GP made an emergency appointment for suspected temporal arteritis. I kept referencing the Chester Abbeyfield tenancy agreement about excessive noise/ discrimination (see above) the Management committee member just carried on haranguing me. The Abbeyfield Chester handbook talks of a warm friendly caring environment, reality doesn"t seem to match.

Kimi87 · March 22

Have you complained to Environmental Health regarding the noise?

Afrigo · March 22

Hi Kimmy I have emailed a local councillor about the excessive noise and the attempted bullying by Abbeyfield Chester management. It is on the list of things to do. At the moment I am more focused on the attempted bullying by Abbeyfield Chester management.

egister · March 31

https://forum.scope.org.uk/discussion/131216/anti-social-behaviour

Doesn't your neighbor know that the louder he turns up the TV, the faster he loses the rest of his hearing?

Afrigo · March 31

Hi egister If you knock on his door he cannot hear because of the volume of the tv. If he actually answers the door, ditto he cannot hear what you are saying because the tv is blasting out.

Afrigo · June 25

Hi a couple of months back I mentioned in the thread above about the intolerable situation that exists at Abbeyfield Chester,which provides supported housing for people over fifty five. Whilst the noise situation from my neighbour seems to have improved? the culture at this house remains toxic. I arrived back from Uganda a couple of weeks back, attending lunch in the communal dining area I observed the following interaction. A frail resident in his late eighties with greatly reduced mobility and no use of his left arm was helped to sit at the table by a fellow resident. This drew a loud rebuke from the manager who proclaimed that he needs to do it himself otherwise he will have to go into a care home. That a simple act of kindness and compassion provokes such a response is intolerable. A week later the manager claimed again vocally and in earshot of all assembled that two residents were eating slowly and wouldn"t get a deseart she followed that up with t hey take a month to eat their food. The residents concerned are one man aged ninety two and and lady in her late eighties, both have dementia. The residents are cowed when the manager is on shift.. The Abbeyfield mantra both locally and nationally is that their houses provide a friendly, family orientated environment.

charl1234 · June 25

Report the manager and the comments absolutely not acceptable

Albus_Scope · June 25

Hey @Afrigo I'm so sorry to hear things are still not great at Abbeyfield. I'd agree with Charl, reporting the offending member of staff would be the best step. There's some information in this link which may be of use to you.

Anti social behaviour

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