Assessment award timescale

millyb92
millyb92 Online Community Member Posts: 46 Connected
edited April 13 in PIP, DLA, ADP and AA

Hi i had my assessment yesterday by performance measurement team to see if i have inproved and got worse, i havent got a text yet to say we have got ur report or anything how long will it be until i get this text and how long until a decision on my claim please

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 6,558 Scope Online Community Coordinator

    Hi @millyb92, it can take a few working days for them to process your assessment report and pass it on, but hopefully they'll be getting that sorted soon. The decisions can take a little longer than that, sometimes a few weeks before you'll hear. The timescales can vary a lot from case to case.

    If you're worried and haven't heard anything, you could perhaps ring the enquiries line to see if they can provide an update on your assessment.

    I hope you're not waiting too long and it all goes okay for you 😊

  • millyb92
    millyb92 Online Community Member Posts: 46 Connected

    Thank you so much do you know if they can give a updaye on the automated line at all as i really struggle with phone calls

  • Holly_Scope
    Holly_Scope Posts: 3,672 Scope Online Community Coordinator

    Hi @millyb92 you might be able to try their relay service:

    Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 731 0469

    Best wishes,

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