Hi, my name is Sue_H123! What happens in a biographical ID check?
Sue_H123
Online Community Member Posts: 2 Listener
Hello, I've just joined up on here after signing up to UC through a migration notice. After doing everything fine, I then had to identify myself and not being able to drive I was quite limited on ID, so I only had my valid passport and ticked the other box for credit check. I used up 3 chances as it kept coming back I couldn't be identified.
I now have a Biographical test phone call on Tuesday morning...can anyone tell me what to expect please, just can't understand how I failed the ID part.
Thankyou
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Comments
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Lots of people seem to fail at online id.
The biographical telephone call will ask you questions about your personal details that only you know the answers too.
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Thankyou for your reply
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