UC Migration - £0
Hello guys,
Looking for some advice please.
I was receiving contribution based ESA + income related & SDP. I was also doing permitted work.
I did the migration to UC on the 16th of April. Today I received the payment statement of £0. I will share this below.
Standard allowance
£400.14
You get a standard amount each month. You said you're single
Housing
£419.29
Need help understanding your housing?
You said per month the total rent for your property is £419.29.
You will have to pay your housing costs to your landlord.
Total entitlement before deductions
£819.43
What we take off (deductions)
Take-home pay
minus‑ £218.26
Need help understanding take-home pay?
Take-home pay is what's left after tax, National Insurance and any pension contributions have been deducted.
Earnings reported by your employer£396.83
The amount we'll use to work out your Universal Credit is £396.83
Important
Your total take-home pay for this period is £396.83
Every £1.00 you earn in take-home pay reduces your Universal Credit by 55 pence.
Other benefits
We take money off your payment
As this is an average of other benefits that you're continuing to claim
Employment and Support Allowanceminus‑ £609.05
Money, savings and investments
minus‑ £0.00
We have taken £0.00 off your Universal Credit payment because you have money, savings and investments of £505.00.
You must tell us if this changes so that we can pay you the correct amount on time.
The first £6,000 of your money, savings and investments does not affect your payment. If you have over £6,000 up to £16,000, every £250 reduces your Universal Credit by £4.35. For any remaining amount that is not a complete £250, a further £4.35 is also deducted.
Total deductions
minus‑ £827.31
I believe this is wrong. I appear to only be receiving standard UC with no LCWRA element, and no TP payment. Also my income from permitted work has been deducted. I'm aware there is no permitted work now and it is a work allowance of £411. This says if you have LCW or housing elements paid by UC.
Basically I believe this shouldn't have been deducted and I am also owed LCWRA and TP. I am also confused as to how £609 esa has been deducted when I recieved a payment of £281 which i believe is NS.
They have advised me there is a backlog and I simply need to wait. I currently owe my social housing rent, who want to set up a payment plan but I have no income to do this. my wages of £396 went on DD.
What can I do? I think it's so unfair to force people to move over, meaning they end up in arrears with social housing, and then end up with no payments at the end of it. :(
Any advice is greatly appreciated as I am really upset.
Comments
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You are correct.
TP & LCWRA are missing along with an incorrect deduction for wages due to the work allowance not being applied (this is linked to your missing LCWRA).
All you can do is keep chasing your missing elements.
The NS ESA deduction is correct, NS ESA is £140.55 a week but UC is a monthly benefit and there are 4.3 weeks in a month. The equivalent amount is £609.05.
To convert a weekly benefit to a monthly you multiply the weekly amount by 52 then divide by 12.
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Thank you so much for this Kimi. I'm so frustrated that after nearly 5 weeks they still don't have the relevant information and think it's acceptable to put £0. I understand anything owed will be backdated possibly but that isn't going to help me in the mean time :(
Do you have a rough idea of how much is missing? I.e for the LCWRA and TP. Is there any other advice other than try and chase them because they do not seem in any rush to sort this due to a "backlog". Is it worth calling ESA and trying to push them to send the information over?
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Once everything is confirmed a letter will be added to your Journal stating the amount owed due to underpayment. The money will then be paid within a few working days.
You will continue receiving £281.10 each fortnight from New Style ESA although I appreciate that is a much lower income than you need.
Transitional Protection is calculated individually so I cannot help there.
LCWRA element is £423.27.
You can call ESA if you wish and also keep chasing UC.
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Thank you for that figure, that alone is really helpful. I knew I was due something so to see it is quite a large figure is helpful, although frustrating.
I'm currently on hold to ESA to see if I can get them to move this along a little quicker, although I'm not hopeful. I'm kicking myself now that I didn't put money aside for next months DDs as I stupidly thought this would be quite an easy process. The NS will help somewhat but I will be left with barely anything to live on, and I havent had many hours at work this month to rely on as im recovering from surgery.
I made them aware on the journal as soon as it was opened that I was in the support group and migrating over. So frustrating that it's taken this long and days before a payment you're finding out they still haven't got the relevant information and you'll get zero. :(
The advisor on my journal is unhelpful and rude unfortunately.
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Am I right in thinking it will be something similar to this?
Standard - £400.14
LCWRA - £423.27
Total - £823.41
Deductions of £609.05
Remaining - £214.36
Meaning with NS ESA a total of £776.56 (214.36 + 562.20)
Previously I was receiving £485.20 x 2 a month ESA - £970.40 so I'm guessing there should be a TP of roughly £193.84
0 -
UC is a monthly benefit so you need a monthly ESA figure to calculate correctly.
Monthly legacy ESA £1051.26
Monthly New Style ESA £609.05.
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Its all so confusing!
So roughly £214.36 + £609.05 = £823.41.
TP should be around £146.99 then.
I wish it was a simple process, instead I've been on hold for 32 minutes and counting lol. I don't understand why they are getting rid of legacy benefits, I.E income related ESA but converting contribution based to new style. It makes everything so much harder to understand!
Thankyou so much for your help x
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I've just spoken to ESA who are now saying I'm in the contribution based support group and I'm not entitled to any further help from UC and they've sent all the relevant information over? Even though he confirmed SDP was part of income related support group.
He gave me a number who refused to help me further.
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The backlog must be with UC then if ESA has sent all the information is over.
Because you were in the Support Group at the time of migration you are entitled to the LCWRA element under UC from the start of your claim.
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Now he's making me doubt if I was in the support group? But I'm sure I was?!
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£140.55 a week New Style ESA is the Support Group rate 🙂
1 -
Is there such a thing as support group ONLY for contribution based? He was making it sound like I was not in any support group for income related hence why UC have paid me £0.
I'm of the understanding that it's missing LWCRA and TP but he's made it sound like it isn't and that I've literally been moved over to UC to recieve nothing. Even though the letter said I should receive a TP.
I spoke to someone again from UC who have raised this with a case manager to contact me by 6pm Monday but again I am not hopeful.
UC blame ESA. ESA blame UC. Meanwhile I have been sat here in tears on the phone all afternoon trying to fix things I shouldn't have to fix!
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The guy from ESA isn't a benefits advisor and didn't know what he was talking about.
You were receiving SDP with your ESA, this means you were on both Contributions Based and Income Related ESA. No premiums are paid with CB ESA they are all IR.
You can make a formal complaint and I'd also recommend you contact your MP. They should know how problems with the migration system is impacting people.
3 -
I have done both of these things Kimi thankyou. I have put in a form complaint and contacted my local MP. Fingers crossed I do actually hear from a case manager on Monday as advised but again, not hopeful. Got a long weekend of anxiousness ahead. Many thanks for your help, you're a star. X
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