SCAM?

aylasnan
aylasnan Online Community Member Posts: 60 Contributor
in Mental health and wellbeing

Not sure where to post but have severe mental health issues amplified by ongoing savings over £6000 case.

Anyway, I just had an automated robot like voice call saying something along the lines of unstamped mail being returned to HMRC. I think there was then some kind of threat and it said press 1 to speak to officer which I did incase it was genuine. No one replied, I just heard voices in background. I'm now worried that by replying they can gain information on me etc. Is this a scam? I have the phone number. I've googled it but can't find anything obvious. Please help. I hate all this.

Comments

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 4,607 Championing

    Sorry to hear this, it does sound like a scam.

    If all you did was answer the call then hopefully no harm was done. They would usually ask for your address or bank details etc.

    Answering the call might put your number on a list for future scammers to try, so just be careful with any unknown calls over the next few weeks.

  • aylasnan
    aylasnan Online Community Member Posts: 60 Contributor

    Thank you. I both answered it then pressed option 1.

    I'm so scared of missed calls etc from hmrc because of savings problem that I raced to answer it.

  • Mary_Scope
    Mary_Scope Posts: 1,787 Scope Online Community Children and Family Specialists

    Hi @aylasnan, i've had a couple of scam calls like this in the past too, i always block them just in case they ring back!

  • aylasnan
    aylasnan Online Community Member Posts: 60 Contributor

    Yes, thanks. I've blocked them and reported them on the gov .uk scam thing. I put what happened just incase it really was them contacting me. Awful these people prey on the vulnerable.

  • Mary_Scope
    Mary_Scope Posts: 1,787 Scope Online Community Children and Family Specialists

    It's terrible what they do @aylasnan, makes me so angry!

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