ESA to UC Help to Claim

Hopeless
Hopeless Online Community Member, Scope Member Posts: 819 Empowering
in Universal Credit (UC)

I just wanted to highlight the Help to Claim service from citizens advice when migrating from ESA to UC. I got my migration letter yesterday and contacted them via web chat (I don’t do well on phones). They did a calculation for me so I know what my award should be. They also gave me loads of helpful advice and a reference number so they know who I am for further questions. They can support me until my first correct payment.

I’ve filled the UC form in and had a couple of questions so went back on webchat and they told me what I needed to put. I’m waiting now to submit on Tuesday - the day after I get my ESA. They’re are certainly helping to ease my anxiety over migration.

Comments

  • Charlie_Scope
    Charlie_Scope Posts: 186 Scope Online Community Coordinator

    Thank you for sharing @Hopeless. I have heard lots of good things about the Help to Claim service 😊

    Best of luck with your claim and please let us know how you get on.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,910 Championing

    Thanks for posting - it's a service I often recommend and it's always good to see feedback 😊

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