Ozzy day

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trouble5316
trouble5316 Online Community Member Posts: 56 Connected
in Coffee lounge

I tried to get ready to listen to concert on sat.but the way their bot explained it was confusing. I have developmental delay and a learning disability. As well as cerebral palsy and schlosis . Why didn't they create one that is easier to understand does not seem fair

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  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    That must have been really disappointing @trouble5316, sorry to hear that.

    What was the concert that you were trying to watch?

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    The ozzy retirement concert

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    That sounds fun @trouble5316, did you manage to buy a ticket at all or was that too confusing?

    Is there a friend or family member who might be able to help you get a ticket and set it up on Saturday?

    I'm not sure what will happen after you buy a ticket, but you'd probably be sent a link to watch the concert by email.

    I hope you can find a way to watch it.

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Sorry I did not explain its the ozzy retirement concert

    Biggest metal bands in world going to support ozzy I have ticket already

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Ty rosie for your commemt

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    Oh I see @trouble5316, glad you managed to get a ticket, that sounds like a brilliant concert.

    Is it the way the live stream works that sounds confusing?

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    A nice lady from bt has fixed it for me

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    Great @trouble5316 😁

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Ty if others wish I can post one way she sent me. The others I can't as they are links

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    Did you manage to watch the concert in the end @trouble5316?

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Yes I'm recovering from it whoever programmed their bot messed up. I managed confused it and im male rosie

  • Amberpearl
    Amberpearl Online Community Member Posts: 2,807 Championing

    Yes I did too

    The streaming wasn't the best. Kept freezing and sound going

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    I got it on full screen then was better had no problems

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Personally I would complain it wasn't very disability friendly

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    Sounds like there were some problems but I'm glad you managed to watch some of it at least @trouble5316 ☺️ did you enjoy it?

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    I loved it rosie and amber

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    I have some pc knowledge cache and cookies which can damage a pc. I watched concert through laptop I got over ten thousand. They need cleaning off

  • Rosie_Scope
    Rosie_Scope Posts: 6,316 Scope Online Community Coordinator

    Brilliant @trouble5316! Glad you enjoyed it.

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    Ty rosie in end took me 2 hours clean my laptop after

  • trouble5316
    trouble5316 Online Community Member Posts: 56 Connected

    I have emailed the broadcasting company involved complaining will keep people updated

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