UC Review - is 6 weeks a normal time frame to hear back after submitting bank statements?

Ray212
Ray212 Online Community Member Posts: 738 Empowering
edited July 2025 in Universal Credit (UC)

I know there is an FAQ but wanted to ask.

I was asked to do a UC review on 23rd June, I sent the 4 months worth of statements and all the other stuff. Heard nothing until today when they said I would be receiving a phone call on the 7th August.

Is that quite a long time to wait? Or is that like a normal time? About 6 weeks? Just I hate these things

Comments

  • Ray212
    Ray212 Online Community Member Posts: 738 Empowering

    Also it says the interview is up to 60 minutes. Is that normal?

  • Albus_Scope
    Albus_Scope Posts: 11,423 Scope Online Community Coordinator

    It's about normal I'd say @Ray212 they're doing a lot of these interviews, so there's going to be a fair wait. The interview can be up to 60 mins, but from personal experience, it'll be a lot shorter than that.

  • Ray212
    Ray212 Online Community Member Posts: 738 Empowering

    Ok thank you very much

  • Ray212
    Ray212 Online Community Member Posts: 738 Empowering

    Review complete, took 20 mins

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