Hi, my name is KatyS!

KatyS · October 2017

Hi, I applied for carers allowance at the end of July 2017. In August I was asked to send in additional documents to support my claim. All sent recorded and received at the claims department. I have emailed due to being unable to call due to costs of phonecalls and no one has replied yet. Any help grateful. Thanks

steve51 · October 2017

Hi @KatyS

A very big welcome to you this evening !!!!

It's great to meet you !!!!!

I have pasted you some info below I do hope that it is helpfull ????

https://community.scope.org.uk/discussion/36851/carers-allowance-waiting-time#latest

https://community.scope.org.uk/discussion/36851/carers-allowance-waiting-time#latest

KatyS · October 2017

Thanks so much Steve, I will have a look.

CockneyRebel · October 2017

Hu Katy and welcome

The carers department seems tobe suffering backlogs at the moment, but that does seem a long wait.
Have you tried ringing first thing in the morning to avoid being put on hold ?
Can you get the CAB to ring on your behalf ?

CR

KatyS · October 2017

Yes, going to try them in the morning. Never thought about CAB, will see how I go then I will speak to them. Thanks for that much appreciated.

Hi, my name is KatyS!

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