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Hi, my name is KatyS!
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KatyS
Community member Posts: 4 Listener
Hi, I applied for carers allowance at the end of July 2017. In August I was asked to send in additional documents to support my claim. All sent recorded and received at the claims department. I have emailed due to being unable to call due to costs of phonecalls and no one has replied yet. Any help grateful. Thanks
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Hi @KatyS
A very big welcome to you this evening !!!!
It's great to meet you !!!!!
I have pasted you some info below I do hope that it is helpfull ????
https://community.scope.org.uk/discussion/36851/carers-allowance-waiting-time#latest
https://community.scope.org.uk/discussion/36851/carers-allowance-waiting-time#latest -
Thanks so much Steve, I will have a look.
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Hu Katy and welcome
The carers department seems tobe suffering backlogs at the moment, but that does seem a long wait.
Have you tried ringing first thing in the morning to avoid being put on hold ?
Can you get the CAB to ring on your behalf ?
CR
Be all you can be, make every day count. Namaste -
Yes, going to try them in the morning. Never thought about CAB, will see how I go then I will speak to them. Thanks for that much appreciated.
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