Home responsibilities protection

Betfred60
Betfred60 Online Community Member Posts: 6 Listener
in Benefits and income

Hi I have watched Martin Lewis and have tried to do the home responsibilities c441 he said to fill in if you have claimed child benefit between 1978 and 2002 you may be owed credits but when I get to the photo identity I can't get any further as my passport run out in Feb and doesn't qualify I don't drive so don't have a driving licence so I am stuck at this point can I use any other form of picture I'd,? I have phoned them but just tell me to fill form in again, any answers

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 6,933 Championing

    Can you renew your passport, and re apply once it's arrived?

  • Betfred60
    Betfred60 Online Community Member Posts: 6 Listener

    I don't want to renew my passport as I am nearly 80 with mobility problems,

  • MW123
    MW123 Scope Member Posts: 1,486 Championing

    @Betfred60

    Firstly, I would like to say welcome to the community.

    HMRC does not require photo ID for postal applications using the CF411 form. The digital ID check applies only to the online process, not to postal submissions.

    If you’re unable to print the form yourself, you can contact HMRC and request a paper copy to be sent by post. Submitting your application this way avoids the need for a passport or driving licence altogether.

    It may take a little longer, but for those without photo ID, it’s often the more practical and accessible option.

  • Betfred60
    Betfred60 Online Community Member Posts: 6 Listener

    Thank you so much for info I will phone them tommorow

  • Betfred60
    Betfred60 Online Community Member Posts: 6 Listener

    Phoned home responsibilities and they are sending me a form that I fill in so thanks for your help

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