The failing of the vulnerable in housing needs and support

Sarne
Sarne Community Member Posts: 2 Listener
in Housing and independent living

0n the 15th May 2025 I suffered a devastating fire at home. It resulted in 2 windows blown out ad boarded up and the rest of the windows at the back of the house with large cracks in the glass. The property suffered with destroyed gutter.Fascias and loft damage. The fencing and garden damage all burned to the ground and the Fire expert could not find the cause. I have lived in my house for 40 yrs and never %had a problem. From the 15th of May to the 29th of September/25 not one repair has been done. Our Councillor has tried and tried to wake up the housing group. I am 73 and live on my own after losing youngest daughter who collapsed and died at home. without warning.She had learning disabilities but was a hero. My only one daughter left has Autism . Through no fault of my own I am sight impaired-hearing impaired and mobility impaired with a bad heart. If anyone has had similar experience with the housing provider and how it has affected you

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Comments

  • Mary_Scope
    Mary_Scope Posts: 4,468 Scope Online Community Children and Family Specialists

    Hi @Sarne and a warm welcome to the community from me!

    Thank you for telling us a little bit about your situation, I'm very sorry this has happened to your home. It may be worth escalating it contacting your MP about this as this is such a serious issue and nothing has really been done to help you yet.

    It may also be good to contact the Housing Ombudsman Service to make a formal complaint, especially since you've had no repairs since May and your councillor's efforts haven’t worked.

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