Pip assessor couldn't continue phone assessment

salty1212334
salty1212334 Community Member Posts: 159 Contributor
in PIP, DLA, ADP & AA

Hi I had a phone assessment from pip the assessor had to end call and phone my doctors then rang back and told me she couldn't continue with the assessment what happens now can I get my sister to contact them as its really stressing me out not noing when they gonna call

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 8,650 Online Community Team

    Hi @salty1212334, sorry to hear this happened to you, assessments are stressful at the best of times! Did they say why they couldn't continue with the assessment? How long ago did this happen?

    You or your sister could try ringing the PIP enquiry line to see whether they can give you any information. Is your sister your appointee for PIP?

    Hope you can get it sorted soon.

  • chiarieds
    chiarieds Community Member Posts: 17,409 Championing

    Hi @salty1212334 - it's possible that the assessor stopped the call as she had a concern about your safety, so needed to check with your Drs.

    They may be able to complete your assessment from the info you've already given.

  • salty1212334
    salty1212334 Community Member Posts: 159 Contributor

    Hi they ended due to my mental health my doctors told me to go cgl they want me to go to rehab for drugs and alcohol

  • salty1212334
    salty1212334 Community Member Posts: 159 Contributor

    I was off drugs for 4 months then a close friend passed away and I relapsed I'll get my sister to phone tomorrow and see what's going on thanks

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