uc not paying enough

tracywilsher61
tracywilsher61 Online Community Member Posts: 12 Listener
in Universal Credit (UC)

hi need help please been transitioned from esa support uc i also get over but since moving over i have not recived ent of theses payments

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  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    can some one help please i got transitioned from esa to uc i was on esa support and over they took my over and my transitional payment. so wanted to no why. i got promised i wouldent get then defected

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    the transition over from esa to uc is not what they tell you they took my transitional money and my lcwra iv lost them they deducted them but i don't no why no changes no partner no savings

  • Kimi87
    Kimi87 Online Community Member Posts: 8,157 Championing
    edited January 22

    Are you able to copy & paste your payment statement? Please make sure any personal info is removed.

    Did you receive Severe Disability Premium with your Support Group ESA?

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    no but was getting it on the old esa

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    i tried sending you break down of my payments from journey. but lcwra is 428 and health element they haven't given me plus severe disability i got there not giving me which was 224 and transitional migration they deducted

  • Kimi87
    Kimi87 Online Community Member Posts: 8,157 Championing
    edited January 22

    Severe Disability Premium doesn't exist under Universal Credit, that's what the Transitional Protection makes up for.

    UC is a benefit made up of different elements.

    First your entitlement is added up, then any deductions are made.

    Your UC award should consist of:

    Standard Allowance

    LCWRA

    Transitional Protection

    Housing Element (if applicable).

    If you are getting New Style ESA then your income is now NS ESA plus UC.

    NS ESA is deducted in full from your UC award. But the overall money adds up to the same as if you weren't getting NS ESA.

    It's not unusual for something to be missing from the first payment statement.

    Is one of the things I listed missing from your statement?

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    i'm not getting the health element plus transitional payment been deducted

  • Kimi87
    Kimi87 Online Community Member Posts: 8,157 Championing
    edited January 22

    If LCWRA element is missing, add a Journal note (using the payment option) highlighting this.

    You'll know when this has been sorted as a letter will be added to your Journal stating the amount owed due to underpayment, a new version of your statement will be added and the money paid within a few working days.

    If as I advised you see a deduction for New Style ESA (£609.05), then this is correct. You will still get ESA payments every fortnight into your bank account, topped up by UC monthly.

    The monetary amount is exactly the same whether you are getting NS ESA topped up by UC, or 100% UC.

    Without seeing statement details I can't advise any further.

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    can i try send to you tomorrow please

  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener
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  • tracywilsher61
    tracywilsher61 Online Community Member Posts: 12 Listener

    this is what on my payments please they deducted my lcwra and transitional is this statement right or am i being underpaid just need someone to explain

  • Lauren29
    Lauren29 Online Community Member Posts: 213 Empowering

    The payment includes the LCWRA element and transitional protection. The deduction is for the New Style ESA which you are been paid separately every two weeks.

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