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  • Holly_Scope
    Holly_Scope Posts: 4,487 Scope Online Community Coordinator

    Hi @StarryEyed. We request communication is made through the community_scope account or by emailing the team because the admin_scope account exists, however is not used to engage with the community directly.

    These are system restraints which unfortunately doesn’t allow that level of proactivity at present, however our system is constantly under review and in the meantime moderators contact users at their earliest opportunity upon reviewing the post.

    We appreciate the filters are not ideal for our users, however we are legally required to ensure that we adhere to the online safety legislation changes recently introduced.

  • Ironside1990
    Ironside1990 Online Community Member Posts: 386 Pioneering

    I've only experienced this when i mentioned a certain Timothy Dalton Bond film in a film thread.

  • StarryEyed
    StarryEyed Online Community Member Posts: 727 Pioneering

    Thank you very much for your detailed explanation, @Holly_Scope. 🙏🏼

  • Holly_Scope
    Holly_Scope Posts: 4,487 Scope Online Community Coordinator
    edited January 23

    No worries @StarryEyed. I'm sorry it's not the answer you were hoping for. And I really do get how annoying it must be for you all.

  • StarryEyed
    StarryEyed Online Community Member Posts: 727 Pioneering

    Oh @Holly_Scope I totally get it. Computers are actually often quite limited. I used to work with a lot of different software programs as a transcriptionist. So I know they can be quite challenging. The most important thing is eventually they get posted. Thank you 🙏🏼