DWP - do they use private numbers to call?

Tonight
Tonight Online Community Member Posts: 35 Contributor
edited February 23 in PIP, DLA, ADP & AA

I am PIP and I have put in a request for a mobility car,I have sent all paper work back .

I don't answer private numbers ,due to scams.

Got call today and it was a private number

Do dwp still use private numbers ?

Or due to scams are outgoing calls now 0800?

not rung back since,tried ringing been on hold a hour .

Thanku for reading x

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Comments

  • SwiftFox
    SwiftFox Online Community Member Posts: 772 Championing

    How will you know if you don't answer?..Answer it, you can always block it if it isn't DWP.

  • Tonight
    Tonight Online Community Member Posts: 35 Contributor

    So true 👍

    Just don't like getting private numbers .. that's just me x

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,799 Championing

    Hi,

    Motability isn't run by the DWP. Are you expecting a call back about a PIP assessment or about the Motability scheme?

  • Rachel_Scope
    Rachel_Scope Posts: 3,183 Scope Online Community Coordinator

    Hi @Tonight. The DWP will use either a private number or an 0808 number. Have you managed to get through to them?

  • luvpink
    luvpink Online Community Member Posts: 3,943 Championing
  • SwiftFox
    SwiftFox Online Community Member Posts: 772 Championing

    If it's a withheld number then you can't really block it, doctors do this with call backs all the time, was it your doctor?.