LCWRA reviews and what they mean for you.

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Comments

  • Amberpearl
    Amberpearl Online Community Member Posts: 3,674 Championing

    I've had a message in my uc journal saying they are reviewingy uc claim to see if my information is correct and getting the right amount

    Ringing me on wed lunch time

    I'm very anxious

    What questions do they ask

  • Kimi87
    Kimi87 Online Community Member Posts: 8,456 Championing
    edited January 2025

    That phone call is to explain the process and to answer any questions that you have.

    UC are doing millions of these checks, I went through one in 2023 and loads of others on the forum have been through one. They are to make sure your payments are correct from a financial perspective.

    The standard information they ask for is ID and four months of bank account statements, for all accounts you have.

    They will create upload links via your Journal's To Do list.

    After you submit the information they are looking for, you will have a telephone interview.

    You'll be asked a series of scripted questions about other potential sources of money, ISA's, PayPal, property, premium bonds etc.

    Then questions about some of your banking transactions, which might not appear to make any sense (mine didn't).

    I myself (as capital was over £6k on paper) was then asked to submit individual bank statement pages showing my Cost of Living payments.

    I've seen others who were asked for PayPal account statements after the call.

    Then I had a journal message saying my review was complete and my payments were correct.

  • Triggered_Tigger179
    Triggered_Tigger179 Online Community Member Posts: 12 Listener

    I've been targeted for review and although the lady says on the phone nothing to worry about, it's gone to a decision maker and I've been told to go in person into the job centre. I have a reasonable adjustment for phone call only - does anyone know why do I need to go in when I have this adjustment? UC have already made my health worse, this just feels wrong. I have nothing to hide, I'm genuinely too unwell to attend in person.

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