Esa paper based assessment

Holly101
Holly101 Online Community Member Posts: 3 Listener
in Employment & Support Allowance (ESA)

Hi, so i lost my job in August i applied for esa no issues they send me the esa50 form which i fill out send it, they wanted me to travel to the assessment centre which i wasn't able to do so i asked for a phone assessment then they cancel the day of the assessment due to illness they leave me on red for a week so i called maximus they gave me an appointment time i think it was a week later i had a mental breakdown full on didnt want to be here anymore & just really really struggling i got sent to my doctor they did a note for me and did a safe guarding plan

my husband called esa and requested a paper based assessment

has anyone had any experience?

Ive had very little help with this process and just want to pull my hair out i do receive pip

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,418 Championing

    You can request a paper based assessment from Maximus, but the assessment provider don't have to agree.

    I'd suggest your Husband contacts Maximus with the request as I'm not sure if ESA can help, as your case is with the assessment provider who make the decisions about the assessment.

  • Holly101
    Holly101 Online Community Member Posts: 3 Listener

    Thank you, my husband contacted maximus first they told him to contact esa so we did and they put the request in for the paper based assessment

  • Kimi87
    Kimi87 Online Community Member Posts: 8,418 Championing

    Fingers crossed it gets sorted out for you 🙂

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