Pension Credit late payment

Freedomlass · March 14

Hi I'm new here and not sure if I should be concerned or if I need to contact someone, I received Pension Credit which is paid into my account at the same time as my pension, however this time I've had the PC payment, it's only been a few days but as there are no BH's I can't understand why it's not been paid in. I haven't had any letters from them regarding this, I have had letters about the State Pension and my Attendance Allowance notifying me of the annual increase but nothing for PC, should I wait a little or contact them straight away?

Thank in advance for any advice.

onmylonesome · March 14

What are BH's ?

OverlyAnxious · March 14

https://forum.scope.org.uk/discussion/comment/1109169#Comment_1109169

Bank Holidays

OverlyAnxious · March 14

https://forum.scope.org.uk/discussion/144660/pension-credit-late-payment

Hi,

You should contact them straight away. Payments are usually missed rather than late if they haven't arrived on the expected day.

The contact number for Pension Credit is: 0800 731 0469.

However, the phonelines are not open at weekends.

Freedomlass · March 14

https://forum.scope.org.uk/discussion/comment/1109169#Comment_1109169

Bank Holidays

Freedomlass · March 14

@OverlyAnxious Thank you I will call them on Monday

Freedomlass · March 16

I eventually got through to them and I should get my missing payment in the next few days, it took me 4 calls and nearly an hour to get through to be told the problem stemmed from when I changed my address, even though there hasn't been a problem with any of my other payments, also I moved 18 months ago…………still all sorted and thank you all for you help.

Rosie_Scope · March 16

That's so frustrating @Freedomlass, but glad you got it sorted in the end. Hope the payment comes through quickly.

Pension Credit late payment

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