Reporting Rent Increase to UC

Silver925
Silver925 Online Community Member Posts: 190 Empowering
edited April 1 in Universal Credit (UC)

Hello,

I got a letter a couple of weeks ago from the council. I am in Social Housing, telling me if I am on Universal Credit to tell them of my rent increase. It said to do this on 13th April. I would like to know how to do this? I get LCWRA and migrated over last year so I have never had to do this. Why do I need to wait until 13th April? Thank You for any replies.

Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,600 Championing
    edited April 1

    Please see advice given here:

    https://forum.scope.org.uk/discussion/143667/local-housing-allowance

    The UC system can't handle future changes as that's the way it was designed. They can only deal with changes that have happened.

    Go by the date your landlord has told you.

  • Silver925
    Silver925 Online Community Member Posts: 190 Empowering

    Hello,

    I just wanted to know how to report the change on my UC account.

  • Doglover2
    Doglover2 Online Community Member Posts: 433 Empowering

    First time doing mine too. Its to be done on 6th April, i guess all areas are different. I'm not entirely sure but perhaps they stagger the dates so they aren't inundated with rent increases at one time, I know you also can't report any changes in advance as the system isn't set up for future changes. Maybe others on here will know a lot more about it than I do. I only went over from iresa last Nov myself. It'll all work out OK. They'll send you a prompt on your uc journal to say when to add the changes far as I know. Take care x

  • Doglover2
    Doglover2 Online Community Member Posts: 433 Empowering

    @Silver925 It will flag up on your UC journal asking you to add new rent amount.

  • Silver925
    Silver925 Online Community Member Posts: 190 Empowering

    Thank You for your reply. I just get anxious as I get LCWRA I think they won't bother to send me a link. Just my anxious state I suppose. If they don't I will phone the help line.

  • Kimi87
    Kimi87 Online Community Member Posts: 8,600 Championing
    edited April 1

    It's covered in the thread I linked to.

    A To Do will appear on your Journal the first week of April.

    Your rent is going up on 13th April, so you use the To Do to report your new rent amount on or after that date.

    Because you live in social housing, UC will then get your LL to confirm the amount.

  • Silver925
    Silver925 Online Community Member Posts: 190 Empowering

    Thanks for your reply,

    Can I ask what is an LL? Will I need to upload anything? Thanks

  • Kimi87
    Kimi87 Online Community Member Posts: 8,600 Championing
    edited April 1

    LL is your landlord.

    No, due to you living in social housing all you need to do is report the new rent amount using the To Do.

    Universal Credit themselves will then contact your landlord to confirm the amount you've declared is correct.

  • Silver925
    Silver925 Online Community Member Posts: 190 Empowering
    edited April 1

    Thank You, I understand now.

  • moosee
    moosee Online Community Member Posts: 164 Empowering

    Hi,

    I had the "report rent changes" to do task on my to do list today. My HA sent me a text reminder but i didn't get an email from UC saying I had a new task on my to do list. It doesnt matter as i knew i had to log in and check and report the annual rent increase but should i have had a reminder from UC themselves?

    Hooe this makes sense. V confused as usual.

  • Kimi87
    Kimi87 Online Community Member Posts: 8,600 Championing

    UC seems to be hit & miss with communications which is frustrating.

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,817 Championing
    https://forum.scope.org.uk/discussion/comment/1114094#Comment_1114094

    Hi,

    I've had one or two journal messages without an email notification. I think it's just a glitch in the system. One of the UC commitments that we all agreed to is to check the journal regularly, so they are not actually responsible for any missed notifications.

  • moosee
    moosee Online Community Member Posts: 164 Empowering

    Ok. Thanks for reply. Glad its not just me that didnt get an email notification.

    I do sign in once a week and make sure there's nothing new for me to do. I assume this is regularly enough?

  • moosee
    moosee Online Community Member Posts: 164 Empowering

    My do to list also asked me to fill in the "your accessability needs". I assume this is standard as well?

  • OverlyAnxious
    OverlyAnxious Online Community Member Posts: 5,817 Championing
    https://forum.scope.org.uk/discussion/comment/1114100#Comment_1114100

    Yes, once a week is recommended.

    I don't think many people check that regularly though, so you're doing better than most! 🙂

  • moosee
    moosee Online Community Member Posts: 164 Empowering

    Ok thanks. Will keep checking once a week.

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