Uc statement

Pinto
Pinto Online Community Member Posts: 15 Listener

Hi, I've updated uc with rent increase today and I won't be entitled to the housing cost element. But my statement is due tomorrow. Will this effect payment

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Comments

  • Kimi87
    Kimi87 Online Community Member Posts: 8,698 Championing
    edited April 6

    I'm confused, if you are renting (presumably in social housing) why won't you be entitled to Housing Element?

  • Pinto
    Pinto Online Community Member Posts: 15 Listener

    Hi I earn too much for the housing element. I only get a small amount

  • Kimi87
    Kimi87 Online Community Member Posts: 8,698 Championing
    edited April 6

    UC works by adding up entitlements, then making any deductions.

    Once a claimant reports a rent change in social housing, UC then contact the landlord direct to confirm what you've told them is correct.

    So UC won't be able to process a change in your Housing Element before your statement tomorrow. You will get your normal payment at the normal time.

    If any money is owed once they've processed the change, a letter will be added to your Journal stating the amount owed due to underpayment and a new version of the statement added. The money will be paid within a few working days.

  • Pinto
    Pinto Online Community Member Posts: 15 Listener

    This is such a relief so statement tomorrow and payment at the end of the week as normal? Sorry coming over Easter hols when money is tight is worrying

  • Kimi87
    Kimi87 Online Community Member Posts: 8,698 Championing
    edited April 6

    Yes your UC statement & payment will arrive as scheduled.

  • Emilee
    Emilee Online Community Member Posts: 498 Pioneering

    It's not uncommon for them to take a while to approve rent changes, if that is the case there may be a delay in your statement appearing.

    Did it come through today @Pinto?

  • Pinto
    Pinto Online Community Member Posts: 15 Listener

    Hi yes after all that worrying it was there