Royal Mail Handling Site Timelines?

woollywonder
woollywonder Online Community Member Posts: 54 Contributor
in PIP, DLA, ADP & AA

Hi all, I'm just interested to know if anyone has experienced delays with PIP documents being scanned onto system when sent to the "Wolverhampton A" mailing site? My review paperwork was delivered on Fri 10 April pm but still not on system and no text message yet… getting a bit anxious (ok- a LOT anxious) at the thought of maybe having to send it all again, although I have a copy it still takes ages to do all the evidence etc again! I'm increasingly hearing of people posting one day, and getting a 'we have your form' text 3-4 days later (could be different mail centres ) Is anyone aware of anything or happy to share own experiences? Thanks

Comments

  • luvpink
    luvpink Online Community Member Posts: 4,274 Championing

    @woollywonder

    Hi, no I have never experienced any delays but there are no particular set time frames and people have their own unique experiences when claiming

    benefits.

    How do you know your paperwork still isn't on the system?

  • woollywonder
    woollywonder Online Community Member Posts: 54 Contributor

    Thanks for answering - I called up to check and a worker said not, but gave it another extension

  • SheffieldMan1976
    SheffieldMan1976 Posts: 1,189 Connected

    I've had a ton of problems with the post in general, not just the fact the last 4 out of 5 times I sold on eBay, I've sent stuff off and it's gone walkies.

  • luvpink
    luvpink Online Community Member Posts: 4,274 Championing

    @woollywonder

    Hi

    I don't know what was meant by 'give it another extention', that was quite unhelpful but if they received your paperwork on Friday the 10th then Saturday and Sunday aren't classed as working days so thats only a week in terms of actual working days and I expect you will get an acknowledgement soon.

  • Amberpearl
    Amberpearl Online Community Member Posts: 3,852 Championing

    Yes

    Mine to 2 half weeks to get to Wolverhampton

    I was very stressed and worried

    Finally had a text saying they had received my paperwork

    18 days after I posted it

    Still waiting to see if I still will. Get it

    I added 3 more new health conditions

  • woollywonder
    woollywonder Online Community Member Posts: 54 Contributor

    It's been delivered to the mail handling centre. It just hasn't been scanned onto the DWP system yet by the staff at the mail handling centre - luvpink sorry if I was unclear, by 'givee it another extension' I mean that they have extended the deadline for receiving the paperwork on their system by another 3 weeks.

  • woollywonder
    woollywonder Online Community Member Posts: 54 Contributor

    I'm glad you did get acknowledgement Amberpearl! Let's hope it doesn't take too long for them to come back to you with a decision

  • Andi66
    Andi66 Online Community Member Posts: 1,401 Championing

    Post is terrible where I am, royal mail don't prioritise letters. So hospital appointments, dwp letters and others aren't considered important. I had to go to the sorting office last year when my 2nd debit card hadn't arrived . Only to find them both there, its disgusting. I also sent two packages one to Kent and one to France, both took a week to get there.arrived the same day.

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