First time PIP claim, not sure how it works, form has gone to assessment team

lise71 · April 25

I filled my pip form online completed on a Friday …message on Monday to say my online form has gone to the assessment team.. not sure how it works first time I have filled one in.

luvpink · April 25

@lise71

Did the message say what assessment team it went to?

lise71 · April 26

Hi my name is Lisa, my pip form went straight to the health assessment team

thank you.

MegaAlone · April 26

Hi @lise71

I am also someone who filled it in first time. My experience was, I filled in the online form and added the photos I had as evidence. I got a few text messages.

One of those texts was the application has been passed to the health assessment team.

One text was that I will be contacted if an assessment by phone or at one of the centres is needed.

Then the most recent text was when the telephone assessment was booked.

And then a letter came in the post that gave more information about the telephone assessment.

I hope this helps and you hear another update from them soon :)

luvpink · April 26

@lise71

Hi there are different health assessment services depending on the area you live in.

Generally the tend to decide whether you will have a face to face assessment, telephone assessment or paper based assessment and inform you by text message once they decide.

Waiting times vary.

Some claimants are assessed within a couple of weeks and others have very long waits.

I don't know why the time scales vary so much.

Good luck with it and also @MegaAlone good luck with yours too.