Pip back pay - different amounts

Peggy0011
Peggy0011 Community Member Posts: 28 Connected
edited August 25 in PIP, DLA, ADP & AA

Hi can anyone help me please, I've been awarded pip and I'm due some back pay, when I rang the alternative phone line it can me a different amount from when I spoke to some one, does anyone know if dwp can take money from back pay for my water arrears as I'm paying them through my uc each month.

Thanks

Comments

  • Rachel_Scope
    Rachel_Scope Posts: 4,792 Online Community Team

    Hi @Peggy0011. Water arrears are not usually taken from PIP backpay. If you are paying them through your UC I can't see any reason why your PIP would be affected.

    Is there quite a big difference between the amounts?

  • Peggy0011
    Peggy0011 Community Member Posts: 28 Connected

    Hi thank you for your reply, yes to be honest there was a big difference that's what made me think of water arrears as I don't owe dwp any money at all

    Thnaks

  • Rachel_Scope
    Rachel_Scope Posts: 4,792 Online Community Team

    Which phone number did you call? You should receive a letter soon that details the amount of your award which should have the correct information.

  • Peggy0011
    Peggy0011 Community Member Posts: 28 Connected

    Thank you

  • Peggy0011
    Peggy0011 Community Member Posts: 28 Connected

    I think it may bee because the alternated phone line give you your monthly amount and dates, but doesn't give you your back pay amount you have to speak to the advisor to be told the BP amount

    Thanks

  • Rachel_Scope
    Rachel_Scope Posts: 4,792 Online Community Team

    Ah that would make sense @Peggy0011. That's good to know for other members, so thank you.

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