Review call

Pinto
Pinto Community Member Posts: 32 Connected
in Universal Credit (UC)

30 mins . To discuss what I've sent and give more information. Is this automated or will they definitely need me to send something else in

Comments

  • Kimi87
    Kimi87 Community Member Posts: 9,157 Championing
    edited September 28

    This is a normal part of the process.

    The agent will ask some scripted standard questions trying to identify other sources of capital, then any questions they have about transactions on your bank statements.

    Additional information is sometimes then asked for, other times a message will be added to your Journal stating the review is completed.

    Check out this thread for other experiences of this process:

    https://forum.scope.org.uk/discussion/125931/universal-credit-bank-reviews-frequently-asked-questions
  • Pinto
    Pinto Community Member Posts: 32 Connected

    Thank you. If they saw an obvious Anomoly would they ask for more Info before the call or during x

  • Mary_Scope
    Mary_Scope Posts: 6,181 Scope Online Community Children and Family Specialists

    I think they could potentially do either @Pinto, how are you feeling about the phonecall?

  • Pinto
    Pinto Community Member Posts: 32 Connected

    Well I'm cirre

  • Pinto
    Pinto Community Member Posts: 32 Connected

    Sorry phone glitches happening. But I'm currently 12 weeks off of an antipsychotic and 4 days off of lithium. Obviously it's all happening at once and my brain is a muddle trying to make sure I've sent everything I should , but I'm doing ok. I also recently found out my house may have subsidence. Why does life happen like that at times

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