Which Supermarket Is Best For Deliveries?

ChrisR777
ChrisR777 Community Member Posts: 2,108 Championing
edited October 2 in Everyday life

My Sainsbury's delivery pass is about to expire. Is there perhaps a better alternative among the rest of the big four? (Sainsbury's, Tesco, Asda, Morrison's).

I say the big four, because there is nothing else available where I live.

«1

Comments

  • Rag_793
    Rag_793 Community Member Posts: 824 Empowering

    I use mainly Tesco for my home shopping and only occasionally use Sainsbury’s. What I like is when they bring my shopping, is that they will bring it upstairs into my kitchen for me.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing

    With you being on the first floor, I understand where you're coming from. Are Sainsbury's not very accommodating? I have yet to meet an unhelpful Sainsbury's driver, but maybe I have just been lucky?

    We had a Michelin factory with nearly 1,000 employees, and it sadly closed a few years ago. The regular men i see mostly, alot of them came from there, men with decades of service, just seeing out the rest of their working life with the supermarket over the road from their former employer. I don't know if that makes a difference to their attitude? 🤔

  • Rag_793
    Rag_793 Community Member Posts: 824 Empowering

    Sainsburys have been just as good as Tesco when they have delivered to my flat, all the flats in the street I live on all have their own entrances. Both Sainsburys and Tesco are very patient waiting while I glide up the stairs on the stairlift.

  • kreacher
    kreacher Community Member Posts: 691 Empowering

    i switched to tescos after sainsburys refused to bring it up the stairs, never had a problem with tescos and they bring the shopping through to my kitchen

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing

    I sit on a stool in the open front doorway, they chat to me as I shift the items from the crates into 4 bags for life. They have each offered to bring the crates in, but know I prefer to do it my way by now.

    The driver last week, he was telling me about a third floor penthouse in St Andrews he has been at that day.

    The middle aged woman told him they were having a party, that's why the order was so large. He was going to have to carry half a dozen loads up six flights of stairs on his own. This was a man in his 60s, and not exactly a slim man.

    When he got up there with the first load, he was told to bring it into the house, whereupon he encountered 3 grown up sons, in their 20s, they were playing a video game.

    He politely asked if they wouldn't mind giving him a hand, and one of them, about 25yo, he called "do we have to, mum?", and she said "of course not!".

    Three kidults lounging around, whilst a man in his sixties struggles? I would have told them to get off their idle arses if they had been my sons. What a disgrace.

  • Anhedonia2
    Anhedonia2 Community Member Posts: 447 Empowering

    That's crazy @ChrisR777, in my house he wouldn't even have had to ask! I really don't understand the entitlement of some people 😕

    I find the veg/fruit that gets delivered from Morrisons fresher than anywhere else. It used to be Sainsbury's and it's still good in person but the food delivered always seems at or past the expiry!

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing
    edited October 3

    I suppose it must depend on the store in question. Where i am, there is only one Sainsbury's in the Dundee and surrounding arearea. My delivery always comes from there.

    Do you southerners consider Sainsbury's a more premium supermarket to Asda etc? I think that the scarcity of them here, we might associate that with a more exclusive store than it deserves? It tends to be better off people shop there ( So I am obviously an exception to the rule).🫡

    The week before, a driver told me of a delivery to a former jute mill, of which Dundee has plenty, it was the jute capital of the world once.

    The top floor flat is the fifth floor, he would have to struggle up and down a spiral staircase to make his delivery.

    He called the customer, asked him if he would be good enough to meet him half way, and the man rudely refused, then hung up. He kept cool, it was only a request, and took up the first load.

    When he got to the top floor, he was coopered, as well you can imagine, and the man, early to mid 20s, body builder physique, he again rudely ordered him to bring it into the flat, whereupon the driver refused (we all have our limits).

    After the final load, he was done in, but determined to keep his dignity, despite the man stating he was making a complaint, said the driver was supposed to obey the customer (Where do these arrogant young men get their attitude from? Especially to a man of middle age).

    Mr Billy Big Arms then took it too far, and the driver pressed the button on his electronic device, that then relays and records the 'conversation' back at the manager's office.

    The good news is that that arrogant person is now blacklisted, he will have to look elsewhere for his grocery deliveries. With any luck, although I doubt it, he might reflect on his attitude towards relatively low paid, hard workers.

  • MissMarple
    MissMarple Community Member Posts: 476 Empowering

    I'm in England so things may be very different in your area. I used Asda in the past for home deliveries but they've become a pain in the neck the last couple of years. They were often late or turned up 2 hours early, lots of stuff out of stock, wrong items picked, frozen food arrived thawed etc. I switched to Tesco. More expensive, but a good range of stock, fruit and veg in decent condition, and the drivers are lovely. The working conditions seem to be better too, e.g. they have air-conditioned vans. I wish Aldi did home deliveries.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing
    edited October 3

    @MissMarple it must vary depending on store, I am starting to think that anyway.

    All the Sainsbury's men, they all say the have it easier than Asda and Tesco They tend to get the suburbs, whilst Asda and Tesco get alot of the housing schemes, up and down tenement stairs.

    I am leaning towards renewing my delivery pass, it's been my supermarket since just after lockdown, better the devil you know sort of thing. I agree about Aldi, but then their prices would have to be 'upwardly adjusted' to accommodate it. 😉

    I am 5.5 miles from an Iceland, but they refuse to deliver to my address, yet their website states that they deliver within a 10 mile radius. 🤔

  • Rachel_Scope
    Rachel_Scope Posts: 5,353 Online Community Team

    I was actually going to suggest Iceland @ChrisR777. Very strange that they won't deliver to you if you're within their radius. Do you have Ocado in Scotland? I always found them to be good.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing

    I have seen an Ocado van several times, but very occasionally. We don't have Waitrose either, but have no doubt such things exist in the Central Belt of the country.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing
    edited October 3

    I was right. Three in Glasgow, Two in Edinburgh, one in Stirling. There also appears to be a small shop in the borders, at Gretna Services.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing

    I have had one delivery from Iceland, about 6 or so years ago. The very next week, the website said it wasn't available, and that still applies. Must not be worth their while I suppose.

  • Rachel_Scope
    Rachel_Scope Posts: 5,353 Online Community Team

    That's really unfair. Do you live in a remote area?

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,436 Championing

    Sorry I can't answer your question @ChrisR777 as I do my own shopping but that lazy, rude customer is an eye-opener.

    Is there a weight limit on orders because this should be factored into the cost. A delivery person should earn a premium for flights of stairs over two.

    Food isn't particularly heavy; it's drinks.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing

    If I went in my wheelchair, I would have access to two CoOp stores. A tiny one a quarter of a mile away, and a fairly large one about half a mile away. I would be limited to a small carrier bag on my lap, plus the nightmare of negotiating narrow and uneven, sloping pavements.

    There is a Tesco, but that is 4+ miles away, and hard for me to reach, saying nothing about the risk of rain on expensive electronics.

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,436 Championing

    Of course you're not expected to do your own shopping just because I do! Not what I meant. I live in a big city with choices plus I'm mobile (legs and bicycle). Anyway, I wouldn't want someone picking my food while I'm still able to.

    I meant that guy with a kitchen on the fifth floor and anyone who just cba to do their own shopping. Raise the delivery charge and people who can will.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing
    edited October 4

    @WhatThe I well know you wouldn't have been having a dig, perish the thought! ☺️

    I believe many full time workers resent the time out of their day(s) off, plus i wouldn't be surprised if the fifth floor guy preferred someone else doing the donkey work up that spiral staircase!

  • WhatThe
    WhatThe Community Member, Scope Member Posts: 6,436 Championing

    That guy chose to buy/rent a place with a kitchen on the fifth floor and should pay extra for the extra service instead of treating the driver as his servant.

  • ChrisR777
    ChrisR777 Community Member Posts: 2,108 Championing
    edited October 4

    Too right, the arrogance is off the scale. I hope that the Sainsbury's store manager contacts the managers at Asda and Tesco, maybe they share intelligence? With any luck, Mr Big Arms has to fetch his own messages from now on. 😁

    They only get 7 minutes to complete each order, I don't believe they are required to run up and down 5 floors without the flat dweller assists them. All the driver asked for was that the customer meet him on the stairs.