Universal credit

laney1970
laney1970 Community Member Posts: 90 Contributor
in Universal Credit (UC)

Hi does anyone know why universal credit keeps asking me to confirm my details

Comments

  • Rosie_Scope
    Rosie_Scope Posts: 9,819 Scope online community team

    Hi @laney1970, that's annoying! Is it the same details every time they ask?

  • laney1970
    laney1970 Community Member Posts: 90 Contributor

    Yes it's the same details

  • Rosie_Scope
    Rosie_Scope Posts: 9,819 Scope online community team

    That must be frustrating @laney1970! Could you perhaps put a message on your journal to say you've confirmed these details multiple times and ask them to check everything is okay? There might be an error on the system somewhere. Fingers crossed you can get it sorted!

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