rent increase of a few pound a week , my transitional payment has been stopped

System
System Posts: 316 Listener
in Universal Credit (UC)
This discussion was created from comments split from: Advice please if possible with regards to transitional protection/element….

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  • helpmesee
    helpmesee Community Member Posts: 3 Listener

    hi im looking for advice about transitional protection , I recently had a rent increase of a few pound a week , my transitional payment has been stopped , the advisor said it is correct but I am not in agreement , there has nit been any other change ,is this correct.

  • Kimi87
    Kimi87 Community Member Posts: 9,160 Championing
    edited October 26

    @helpmeseeHow much was your Transitional Protection?

    How much was your rent increase?

    Both in monthly amounts please 🙂

    If you need to convert a weekly rent into a monthly amount, multiply the weekly amount by 52 then divide by 12.

  • Mary_Scope
    Mary_Scope Posts: 6,234 Scope online community team

    Hi @helpmesee and a warm welcome to the community from me!

    I see Kimi has already answered your question and given some excellent advice so I won't add anything else today but it's lovely to have you here and I look forward to seeing you around the community😊.

  • helpmesee
    helpmesee Community Member Posts: 3 Listener

    thank you for sharing, my rent increase was 25 pound extra a month my transitional protection is 200 a month , iv been told that I should only loose the increased rent . They also put my new statement with it included but then sent another amount to my bank that is 200 less than the new statement, I’m so confused.

  • helpmesee
    helpmesee Community Member Posts: 3 Listener

    my rent was 480 now 520

  • Kimi87
    Kimi87 Community Member Posts: 9,160 Championing

    Yes you should only have had the rent increase amount deducted, leaving some TP in payment.

    A local welfare rights organisation should be able to advise, after viewing your statements.

    https://advicefinder.turn2us.org.uk/

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