Need advice on various benefits
Comments
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If you are basing this on only one payment is it possible that another benefit was paid in advance and therefore the new figure had to be reduced for just the first payment?
TK
"I'm on the wrong side of heaven and the righteous side of hell" - from Wrong side of heaven by Five Finger Death Punch. -
I did manage to speak to an advisor at UC who seemed to think that it was right but several people I have spoken to seem to think it's not. We refused any advance on payments so that didn't apply. I'm thinking of contacting the general benefit number for advice. Why apply for something, be told you qualify for a certain level, then have 2/3 of it taken back?
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Hi @seashell60
Apologies for the delay in getting back to you.
It's really difficult for me to say if what the DWP have done is incorrect without looking at all the papers, but from what you describe (UC deducting more than a month's worth of Carer's Allowance) it may indeed be an error.
A confusing point in your son's claim is that due to his age, the monthly 'standard amount' of UC would be less than a month's worth of Carer's, but that is the only thing that I can imagine may confuse the DWP.
Simplest way forward is to ask for a Mandatory Reconsideration of the decision to calculate the monthly payment in this way, and someone will then write back to you with a more detailed explanation of their position (or possibly recalculate the claim if they can see it's wrong). If you still disagree then you can appeal.
As regards whether there are alternative benefits he can claim, if you're in a live service area for UC then I'm afraid you've no choice but to claim it.
Let us know how you get on!
Kind regards,
Mary
The Benefits Training Co:
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