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Pip payment

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Andy1557
Andy1557 Community member Posts: 2 Listener
edited March 2018 in PIP, DLA, and AA
I have noticed a payment from pip has been paid into my account but I haven’t had any letter saying that I’m entitled to it I’m not sure what to do
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  • Pippa_Alumni
    Pippa_Alumni Scope alumni Posts: 5,793 Disability Gamechanger
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    Hi @Andy1557, and welcome to the community!

    It might just be that the payment has reached you before your letter has, or perhaps your letter got lost in the post. It might be a good idea to contact the PIP claims line to see if they can give you any further information:
    DWP - PIP claims
    Telephone: 0800 917 2222
    Textphone: 0800 917 7777
    Calling from abroad: +44 191 218 7766 
    Monday to Friday, 8am to 6pm
    Find out about call charges
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  • CockneyRebel
    CockneyRebel Community member Posts: 5,209 Disability Gamechanger
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    HI Andy and welcome

    PIP payments and award letters are generally actioned at the same time.
    However payments are generated electronically whereas award letters are sent second class snail mail which can take upto 10 days

    CR
    Be all you can be, make  every day count. Namaste
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  • Andy1557
    Andy1557 Community member Posts: 2 Listener
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    Thanks 
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