Bizarre

whistles · March 2018

I receive my ESA letter.
I ring using the number on the form and it's changed.
The pip number had also changed when I called them as well.

Isn't someone meant to update this stuff.

janice_in_wonderland · March 2018

I know someone who attended an ESA appt with their autistic son to discover they'd changed buildings!

wilko · March 2018

@whistles, if you ring the old number you will be informed what the free number is to call.
The new Free Phone number for ESA
08001690310

whistles · March 2018

Thanks.
It took three hours to write it down properly, then I forgot what I was ringing up for.
Will do Monday now.

BenefitsTrainingCo · March 2018

Hi whistles,

All the DWP numbers have changed recently from 0345 to 0800 so claimants don't have to pay to call them anymore. This means that more people are calling them and waiting times to get through are high especially after 3pm.
As an adviser I have quite occasionally been on hold for 30+ minutes and when I've got through I've forgot which client I was calling about!

Lee

whistles · March 2018

Glad it's not just me that forgets then.
Good idea if free now. That's a positive.

[Deleted User] · March 2018

The user and all related content has been deleted.

Bizarre

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