Having trouble with mobility/bus pass

For the bus pass for mental health then someone from the mental health team needs to fill out a form to confirm that he qualifies under the correct criteria, as he doesn't qualify under the PIP/DLA criteria. It can't be filled in by a GP.

My daughter as Enhanced PIP for both but doesn't qualify for the bus pass under this catagory because the motability was for following and planning a journey. However, she does qualify under the learning disability criteria BUT for this i had to have confirmation from the Community Learning disabilities team, for which they filled out the correct form and sent it directly to them. I then received a letter stating that she qualifies for the bus pas and i just had to send a picture of her along with the form.