Mobile phone for kids with learning issues- turning off promotional texts

Matt29
Matt29 Community Member Posts: 3 Connected
edited July 2024 in Housing and independent living
My son no longer wants his mobile as every time he gets a promotional text from the network he can't read it, and to him it's saying you're different from normal kids as you can't read.   Has anyone found a network that can turn off promotional texts?  My network (EE) and every shop I've been to say can't be done.   Any info would be welcome.. Thanks,   Matthew

Comments

  • Geoark
    Geoark Community Member Posts: 1,469 Championing

    Hi @Matt29, if he is on the same network you need only to text STOP to 2000

    You may get a generic warning regarding extra cost, but this shouldn't happen. Also it used to take up to 30 days to stop, not sure if this is still the case.

    Hope this helps.

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