INCOMPETENCE OF THE DWP
markyboy
Community member Posts: 367 Pioneering
My PIP award was to end 5/12/2019 when i went to tribunal in May this year of which i won so when the decision came from the courts i noticed that instead of the end date being 5/12/2019 it said 5/5/2019 i presumed there had been a type error so i rang the court who agreed with me but said it would have to go back to the judge to alter.
I then rang the DWP who insisted they had to issue the award with the date that the judge had wrote which they did .
3 weeks later i got a letter from the court with a copy of the amended decision signed by the judge so now i need a new award from the DWP otherwise i am losing 6 months but after contacting them they confirmed they had received the revised decision but there was no facility on the system to alter the end date of an award and it would have to go to a manager
Now it's been 15 weeks since i first spotted the mistake and they have not acted on it
My point is that they altered the end date of the award as soon as they got the original decision because it was in their favour but when it needed altering back in my favour they blame the system .
I then rang the DWP who insisted they had to issue the award with the date that the judge had wrote which they did .
3 weeks later i got a letter from the court with a copy of the amended decision signed by the judge so now i need a new award from the DWP otherwise i am losing 6 months but after contacting them they confirmed they had received the revised decision but there was no facility on the system to alter the end date of an award and it would have to go to a manager
Now it's been 15 weeks since i first spotted the mistake and they have not acted on it
My point is that they altered the end date of the award as soon as they got the original decision because it was in their favour but when it needed altering back in my favour they blame the system .
Comments
-
Write a letter to the DWP office that sent you the decision with the wrong date. Inform them of the revised date, ask them to confirm the date that your review is due. Keep a copy of the letter. If you do not receive an answer within 28 days, make a formal complaint to Esther Mcvey, the Secretary of State for Works and Pensions. That will get a response and the result you need. Good luck.
-
Don’t blame the DWP their system as you where told had no facility for extending an award wrongly awarded by a judge then amended by the same judge. Perhaps, hopefully they will have or get an IT man to update their computer system to make the amendment when needed. But in the meantime write to the secretary of DWP about your concerns.
-
I have done all this my point is that despite phone calls and a letter to the DWP it is now 9 weeks since they had the corrected decision and i have still not received a revised award
-
No they accepted the decision and sent me an award at the beginning of June i just want them to send me paperwork with the correct end date
Brightness
Categories
- All Categories
- 13.3K Start here and say hello!
- 7K Coffee lounge
- 101 Games lounge
- 482 Cost of living
- 4.6K Disability rights and campaigning
- 1.9K Research and opportunities
- 230 Community updates
- 9.6K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 806 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 666 Dating, sex, and relationships
- 374 Exercise and accessible facilities
- 845 Transport and travel
- 32K Talk about money
- 4.6K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.4K Talk about your impairment
- 1.8K Cerebral palsy
- 885 Chronic pain and pain management
- 183 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.3K Mental health and wellbeing
- 328 Sensory impairments
- 832 Rare, invisible, and undiagnosed conditions
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.