INCOMPETENCE OF THE DWP
markyboy
Online Community Member Posts: 367 Empowering
My PIP award was to end 5/12/2019 when i went to tribunal in May this year of which i won so when the decision came from the courts i noticed that instead of the end date being 5/12/2019 it said 5/5/2019 i presumed there had been a type error so i rang the court who agreed with me but said it would have to go back to the judge to alter.
I then rang the DWP who insisted they had to issue the award with the date that the judge had wrote which they did .
3 weeks later i got a letter from the court with a copy of the amended decision signed by the judge so now i need a new award from the DWP otherwise i am losing 6 months but after contacting them they confirmed they had received the revised decision but there was no facility on the system to alter the end date of an award and it would have to go to a manager
Now it's been 15 weeks since i first spotted the mistake and they have not acted on it
My point is that they altered the end date of the award as soon as they got the original decision because it was in their favour but when it needed altering back in my favour they blame the system .
I then rang the DWP who insisted they had to issue the award with the date that the judge had wrote which they did .
3 weeks later i got a letter from the court with a copy of the amended decision signed by the judge so now i need a new award from the DWP otherwise i am losing 6 months but after contacting them they confirmed they had received the revised decision but there was no facility on the system to alter the end date of an award and it would have to go to a manager
Now it's been 15 weeks since i first spotted the mistake and they have not acted on it
My point is that they altered the end date of the award as soon as they got the original decision because it was in their favour but when it needed altering back in my favour they blame the system .
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Comments
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Write a letter to the DWP office that sent you the decision with the wrong date. Inform them of the revised date, ask them to confirm the date that your review is due. Keep a copy of the letter. If you do not receive an answer within 28 days, make a formal complaint to Esther Mcvey, the Secretary of State for Works and Pensions. That will get a response and the result you need. Good luck.0
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Don’t blame the DWP their system as you where told had no facility for extending an award wrongly awarded by a judge then amended by the same judge. Perhaps, hopefully they will have or get an IT man to update their computer system to make the amendment when needed. But in the meantime write to the secretary of DWP about your concerns.0
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I have done all this my point is that despite phone calls and a letter to the DWP it is now 9 weeks since they had the corrected decision and i have still not received a revised award0
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No they accepted the decision and sent me an award at the beginning of June i just want them to send me paperwork with the correct end date0
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