Girlfriend still hasn't received her award letter

PIPnewbie
PIPnewbie Community Member Posts: 298 Empowering
edited October 2018 in PIP, DLA, ADP & AA
She has been trying to get her consultation report and award letter since they received her consultation report 12 days ago, and they said they have sent both out last Thursday, but now it's Tuesday and still hasn't been received.

Should she give them another call?

Comments

  • markyboy
    markyboy Community Member Posts: 367 Empowering
    Everything comes 2nd class post so you need to give it a week
  • PIPnewbie
    PIPnewbie Community Member Posts: 298 Empowering
    markyboy said:
    Everything comes 2nd class post so you need to give it a week
    Makes sense.  That's a huge saving right there.
  • wilko
    wilko Community Member Posts: 2,438 Championing
    Be patient, they come from Ireland I think, if you check return address, but allow up to 14days for any reply’s, hope you get your result you deserved.
  • PIPnewbie
    PIPnewbie Community Member Posts: 298 Empowering
    wilko said:
    Be patient, they come from Ireland I think, if you check return address, but allow up to 14days for any reply’s, hope you get your result you deserved.
    Ireland?!

    And thanks.  I really hope she gets a great award.  She suffers terribly ?

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