Benefits problems

Hi Poppy I had my assessment, woman was incredibly rude. It was shambolic. I arrived 10mins early out of breath jus from walking to the area from the hospital entrance. I get there and need a drink of water and to sit down. Assessor comes out 20 minutes later and says she will be a further 20mins before seeing me so 40mins in total. One of my issues was I get out of breath easily. She didn't do one of those tests where you breath into a tube, forget what they are called. However she stated on my assessment when she saw me I didn't appear out of breath or stressed. Of course not she kept me waiting for 40mins in total. What constitutes an MSO ( full Muscular skeletal examination) The HP states she carried out a complete one but My main problem areas with my arthritis are my knees and knuckles, funnily enough she never asked me to do anything with them, just stay seated, put hands behind my waist, the look side to side and see how far I can reach when I try and touch my toes, only got as far as just past my kneecaps and try and make a circle with my feet. Couldn't even lift one of the floor completely and other only a little better. Typing this little bit and my knuckles are seizing up. Because I cant get in the bath and I don't have a shower I have to do a body wash in the bathroom by the sink, I said I need help. She gave me a zero for bathing and said, felt like it anyway that I don't need help, bear in mind I have no shower in my bathroom just the bath. How does she think I manage to clean my back. I cant get in the bath and can't carry a washing bowl full of water so my friend, my neighbour Maggie, helps me with that so I can wash my feet, she is also the one that helps me do my back etc.They never even requested any medical evidence. I was told this when I requested a Mandatory Reconsideration and I would need to do it myself as evidence of my issues. She even told bare-faced lies on my assessment report that I say I often use public transport. I haven't been on a bus for over a month before my assessment and I said I cant get to my Counseling for my depression as it would mean taking a couple of buses each way and would take 5hrs round trip incl session. Do these people have any medical experience like paramedic or nurse or GP, mine didn't even know what petit mals (absence seizures are or what happens during them. I said my short term memoy is shot because of my epilepsy mainly due to the Petit mals but neurologist was cheery said it wont get any better, my long term memory is good. HP never tested my short term memory only asked about my illnesses, which Ive had for years. On my complaints response letter it says my HP was a fully trained and approved disability advisor. Does that mean she attended a 1 or 2 day course and got a certificate at then end congratulating her for passing, but basically if you finish the 2 days everyone passes?? It sure felt that way. Hopefully my Mandatory Reconsideration evidence will back me up as it was 2 full A4 envelopes stuffed to breaking point of evidence along with a 20 sided report from me. Tried to explain my conditions to a non medical person, like Petit Mals, I Googled it to get an easy to understand explanation also for my Psoriatric arthritis, when I tell people they have never heard of it. So fingers crossed just not sure if sending all that information will be helpful or just drown them in paperwork so they ignore it. Was 3 and half envelopes but some was duplicated