change to your award of benefit

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connor123
connor123 Online Community Member Posts: 20 Listener
in Benefits and income
i have received a online statement saying We have changed your Housing Benefit from 02/04/2011 because your benefit has been
calculated on an incorrect rent,the statement continues with a break down of my entitelment from above date to now,i do not have a old statement to compare them,i realize this could be a over payment but could it also mean a under payment as it does not mention this.
many thanks

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    It could mean either. You'll need to ring them tomorrow when they open, if you don't understand the statement.
  • connor123
    connor123 Online Community Member Posts: 20 Listener
    ok poppy i will do that and once again thank you for your help

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