Severe disable premium

I was reading the update on uc about universal credit I ws told to contact the servers disable premiums should have now started back and if it's not there then to contact the uc as I lost mine wen I moved into universal credit area and I was also told that they us they payment and compensation ..they say it's 80 month compensation but they say it's shout be the same line as the cases which 171 permnth missed with that I have not had my disable premium yet backdated is this strike..as they told me now it's has it should be told to universal credit ..is it true or not