Replies

• Hart86 Member Posts: 394 Pioneering

  July 2019

  They don’t always show at the weekend, depends on if yours needs a manual release or not, so may not be until Monday when a case manager actions it. If it’s there, it’ll be under the “payments” tab on your home page!! ❤️

  0 · Share on FacebookShare on Twitter
• leah32 Member Posts: 3 Listener

  July 2019

  Ok so technically won’t show till mon great thank you x

  0 · Share on FacebookShare on Twitter
• Adrian_Scope Testing team Posts: 8,075

  Scope community team

  July 2019

  Hello @leah32 and welcome to the community.
  It should show by lunch time today but can show up any time until your first payment. If it isn't showing 2 days before your payment is due, it's advisable to give them a call to double check there isn't anything blocking your payment. 

  Community Manager
  Scope
  
  Concerned about another member's safety or wellbeing? Flag your concerns with us.

  0 · Share on FacebookShare on Twitter
• leah32 Member Posts: 3 Listener

  July 2019

  Thanks Adrian all sorted now

  0 · Share on FacebookShare on Twitter
• Adrian_Scope Testing team Posts: 8,075

  Scope community team

  July 2019 edited July 2019

  Really pleased @leah32, was it all as you expected and does it look correct? It's always worth double checking as they do sometimes make mistakes. 

  Community Manager
  Scope
  
  Concerned about another member's safety or wellbeing? Flag your concerns with us.

  0 · Share on FacebookShare on Twitter