ESA backdated payment

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kanetia13
kanetia13 Online Community Member Posts: 5 Connected
hi I'm just wondering how long it will take to prosses my back payment from esa. They rang me two weeks ago saying it's being processed. I'm on my 11th week now. Tia.

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  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    Hi,

    If you're talking about the Incapacity benefit to ESA underpayments then decision waiting times are between 12-20 weeks. Once a decision's been made they will write to you.
  • Chloe_Alumni
    Chloe_Alumni Scope alumni Posts: 10,506 Championing
    Hi @kanetia13 and a warm welcome to the community! Thank you for your support @poppy123456, has this answered your question? If you need anything else then please do let us know :)
  • kanetia13
    kanetia13 Online Community Member Posts: 5 Connected
    If it is in process does that mean I’m entitled to the back pay 
  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing
    No, it means it's being looked at and a decision has yet to be made.